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Loan Processor / Assistant
Lebanon, NH

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Mascoma Bank

Mortgage Loan Assistant

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Job Description

3,119 of 10,000 $20.45

Per Hour

Position range in Grafton County $17.70

•$24.28 Per hour Mortgage Loan Assistant

Mascoma Bank

Occupation:

Loan Interviewers and Clerks

Location:

Lebanon, NH

•03766

Job Type:

Full Time (30 Hours or More)

Posted:

09/28/2026

Positions available: 1

Source:

FileImport

•Mascoma Bank

Web Site:

workforcenow.adp.com

Expires:

11/26/2026

Job #: 4525674

Job Requirements and Properties Work Onsite

Full Time Schedule

Full Time

Job Description

. Apply Description Description

The Mortgage Loan Assistant serves as the primary customer contact throughout the mortgage process, from application through closing. This role coordinates all aspects of the loan file, ensures compliance with lending requirements, and acts as the central point of communication between borrowers, Mortgage Loan Officers (MLOs), real estate professionals, attorneys, appraisers, and underwriting teams.

What You'll Do

Complete and review loan applications with borrowers and MLOs. Explain mortgage process, timelines, and milestones to customers. Order and track appraisals, title work, flood determinations, and credit reports. Prepare and deliver required disclosures and documentation. Collect and review documents needed for underwriting. Coordinate commitment letters and satisfy loan conditions. Ensure appraisal and Closing Disclosure delivery within required timelines. Schedule closings and coordinate with all parties involved. Serve as the primary point of contact throughout the mortgage process. Support a smooth customer experience from application to closing.

What You Bring

Mortgage loan processing experience. Mortgage loan assistant, underwriting, or closing experience. Working knowledge of the full mortgage lifecycle, including:

Origination Processing Underwriting Pricing Loan servicing Experience with Mortgage Loan Origination Systems (LOS).

Preferred Knowledge

Freddie Mac guidelines FHA programs VA programs Rural Development loans

NHHFA/VHFA

programs Mortgage compliance and disclosure requirements

Key Skills

Strong customer service and communication skills Attention to detail and organization Ability to manage multiple files and deadlines Confidentiality and professionalism Strong computer and technology skills Self-motivated and able to work independently Salary Description $20.45

•$25.29/Hour Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.



AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team. Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request a reasonable accommodation, please contact careers@mascomabank.com. Join the Mascoma Bank Team; always striving to exceed our personal best and surpass our customers' expectations. As a best place to work, we provide contemporary benefits, competitive salaries, opportunities for professional growth, and great team members to work next to! Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.

Benefits

  • Professional Development
  • Dental Insurance