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Real Estate & Business Loan Processor

REPORTS TO

Real Estate & Business Loan Operations Manager

OVERVIEW

The Real Estate & Business Loan Processor is responsible for coordinating and supporting the processing of mortgage, home equity, and member business loans. This position is responsible for gathering all necessary supporting documentation ensuring files are properly organized and prepared for underwriting review and approval.

ROLES AND RESPONSIBILITIES

• Accurately enter loan information, gather and organize required documentation, and review loan files for completeness in preparation for underwriting review and approval.
• Order and coordinate all necessary third-party searches, services, and documentation, including but not limited to title work, appraisals, flood certifications, UCC searches, insurance verifications, certificates of good standing, and articles of incorporation.
• Communicate and coordinate with members, loan officers, insurance agents, title companies, attorneys, and other third parties to obtain required information, resolve outstanding items, and support an efficient lending process.
• Assist with coordinating the opening of new member deposit accounts as needed.
• Assist with preparing loan files and gathering requested documentation for internal and external audits and examinations.
• Comply with all applicable credit union policies, procedures, and regulatory requirements, including

BSA/AML/OFAC.

• Maintain cross-training in loan servicing functions to provide backup assistance with loan payments and other assigned servicing responsibilities.
• Maintain and monitor the approved appraiser list, including tracking current licenses and Errors & Omissions (E&O) insurance coverage.
• Respond to member inquiries in accordance with HFCU's member service standards.
• Knowledge and familiarity with loan policies and procedures.
• Perform other duties as assigned.

Qualifications:

• High School diploma or equivalent required
• Previous experience in loan processing, lending, banking, or financial services preferred.
• Familiarity with mortgage, home equity, and member business lending processes is a plus.

Professional Skills and Abilities:

• Strong attention to detail with the ability to identify errors, discrepancies, and missing information.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong written and verbal communication skills with a commitment to exceptional member service.
• Ability to manage multiple loan files and responsibilities simultaneously in a fast-paced environment.
• Willingness to learn, adapt to changing processes, and take on additional responsibilities as needed.

Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person