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Loan Processor / Assistant
Enid, OK

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STRIDE BANK NA

Processing Specialist I

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Job Description

The Processing Specialist I is responsible for maintaining knowledge of and implementing processes for payment products including development, balancing, settlement, and support systems for such products.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Performs a variety of daily tasks associated with the Payments and Prepaid products, including but not limited to: reviewing reports, preparing correspondence, and settlement. Assist with correspondence related to the ITS Prepaid Payroll program. Assists clients with inquiries and/or problem resolution in a professional and composed manner, research to identify and resolve problems in a timely matter and escalate to supervisor as appropriate. Assist and provide support to others in the department during absences.
Non-Essential Functions:
Performs other duties as assigned.
EDUCATION AND/OR EXPERIENCE
Associate degree in a business-related field, required. 1-3 years' experience as a teller, or similar role in a retail banking environment, or alternate work-related experience of 3+ years, required.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to organize and prioritize work and meet strict deadlines in a fast-paced environment. Advanced data entry accuracy and attention to detail required. Experience using Microsoft Office; highly proficient with Microsoft Excel. Independent critical reasoning. Excellent verbal, written, and interpersonal communication skills.