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Loan Processor / Assistant
West Bend, WI

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Glacier Hills Credit Union

Consumer Loan Processor-1 Year Financial Experience Required

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Job Description

About Glacier Hills Credit Union At Glacier Hills Credit Union, we love to help people. For over 90 years, we have proudly served as West Bend's Community Credit Union, living out our core philosophy of People Helping People . When you join our team, you become part of a supportive, community-focused culture that values growth, career advancement, and service excellence. Position Overview We are seeking a detail-oriented Consumer Loan Processo r to join our Consumer Lending Department. In this full-time role, you will ensure a seamless loan experience for our credit union members by accurately preparing, distributing, and completing all consumer loan documentation.
Key Responsibilities Loan Documentation:
Prepare, distribute, and accurately finalize all consumer loan files and loan applications.
Compliance & Loan Quality:
Ensure all consumer loans comply with credit union internal policies, banking guidelines, and federal lending regulations.
Specialized Processing:
Efficiently handle DMV transactions, title processing, and manage indirect loan files with high precision. Customer /
Member Service:
Answer member questions promptly regarding loan status, providing a helpful and professional financial customer service experience.
Administrative Support:
Prioritize daily workflows, multi-task efficiently, upload documents and complete other lending administrative duties as assigned. What You Bring (Requirements & Qualifications)
Education:
High School diploma or equivalent required. College degree or relevant business coursework is a plus.
Experience:
1 to 2 years of experience at a bank, credit union, or financial institution is preferred (e.g., as a Loan Processor, Teller, Universal Banker, or Loan Clerk).
Communication:
Exceptional verbal and written communication skills for interacting with members, loan officers, and management.
Core Competencies:
Outstanding customer service skills, strong multitasking abilities, and a sharp eye for detail and data entry accuracy.
Technical Skills:
Proficiency in Microsoft Office (Outlook, Word, Excel) and a proven ability to learn specialized banking software quickly.
Job Type:
Full-time Pay:
$17.50 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance
Experience:
consumer loan processor: 1 year (Preferred) bank/credit union/financial institution: 1 year (Required) Ability to
Commute:
West Bend, WI 53095 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health and Wellness Programs