Find & Apply For Night Auditor Jobs in Chandler, Arizona

Overview As a Night Auditor, you'll keep overnight hotel operations running smoothly while delivering attentive service to guests. You'll balance front desk responsibilities with the night audit, using hospitality reservation systems and property management systems (PMS) to review transactions, update records, and prepare accurate shift reports.

Your impact:

By completing a careful night audit and responding promptly to guest needs, you help guests enjoy a seamless stay and give the daytime team reliable information for the next shift. Responsibilities Welcome guests, manage check-ins and check-outs, and support guest services and guest relations throughout the night. Complete the night audit, review daily transactions, resolve discrepancies, and prepare clear reports. Use hotel reservation systems and PMS tools, including OPERA where applicable, to maintain accurate reservations and guest records. Handle multi-line phone systems with professional phone etiquette; respond to requests and communicate clearly with guests and colleagues. Follow hotel emergency procedures and use sound customer service problem-solving to address concerns and escalate issues appropriately. Requirements Experience in hospitality, hotel operations, front desk, or hotel management is preferred; hospitality management knowledge is an asset. Strong customer service, client communication, and phone communication skills. Familiarity with night audit processes, hospitality reservation systems, and property management systems (PMS); OPERA experience is preferred. Ability to stay organized, work independently overnight, and handle guest concerns with care. Bilingual or multilingual communication skills are welcome.

Pay:

From $19.00 per hour

Work Location:

In person