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Night Auditor
Calabasas, CA

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Good Nite Inn

Hotel Night Auditor (Part-Time)

Job Description

Hotel Night Auditor (Part-Time) Good Nite Inn - 3.8 Calabasas, CA Job Details Part-time From $18 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Customer service Night audit High school diploma or GED Attention to detail Multi-line phone systems Hotel experience Full Job Description Company Overview Good Nite Inn is a welcoming and affordable hotel brand located in some of California's most popular destinations. Known for providing clean, comfortable accommodations and friendly service, our hotels are ideally situated near major attractions and offer a great experience for both leisure and business travelers. Job Overview We are seeking an energetic and detail-oriented Part-Time Hotel Night Auditor to join our team. In this vital role, you will oversee overnight front desk operations, ensure accurate financial transactions, and deliver exceptional guest services during the night shift. Your enthusiasm and professionalism will help create a safe, welcoming environment for our guests while maintaining smooth hotel operations. Duties Greet guests warmly upon arrival and check them in or out efficiently using hotel management software. Conduct nightly audits of all financial transactions, including room charges, payments, and adjustments to ensure accuracy. Manage multi-line phone systems with excellent phone etiquette, responding promptly to guest inquiries and internal communications. Monitor security cameras and perform routine safety checks to uphold hotel emergency procedures and guest safety protocols. Prepare detailed shift reports, including guest incidents, maintenance issues, and financial summaries for management review. Assist guests with requests related to guest services, local information, or special accommodations to enhance their stay. Maintain a professional appearance and attitude while handling guest relations with hospitality expertise. Qualifications Previous experience in hospitality or front desk operations is preferred. Knowledge of hotel management systems or software is highly desirable. Strong customer service skills with the ability to handle guest concerns diplomatically and efficiently. Bilingual or multilingual abilities are a plus to serve diverse guests effectively. Familiarity with hotel emergency procedures and guest relations best practices. Excellent communication skills, including phone etiquette and multi-line phone system operation. Experience in resort environments or hotels with a focus on hospitality excellence is advantageous. Join us as a Night Auditor and be part of a dynamic team dedicated to delivering memorable guest experiences while ensuring smooth overnight operations!
Pay:
From $18.00 per hour
Benefits:
Employee discount Flexible schedule
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Preferred)
Hotel:
1 year (Preferred) Night audit: 1 year (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Required) Ability to
Commute:
Calabasas, CA 91302 (Required)
Work Location:
In person