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Night Auditor
Pomona, CA
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We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk operations during the night shift, ensuring guest satisfaction, and performing essential accounting tasks.
Responsibilities:
Conduct the night audit process efficiently and accurately
Welcome guests in a friendly and professional manner
Handle guest check-ins and check-outs during the night shift
Manage reservations and assist with guest inquiries
Ensure the security of the property during the night hours
Perform accounting tasks, including reconciling daily transactions and preparing reports
Respond to guest requests and resolve any issues that may arise
Requirements:
Previous experience in hotels, front desk, or hospitality roles
Proficiency in using phone systems and providing excellent phone etiquette
Familiarity with night audit procedures is a plus
Strong communication skills with a focus on guest services
Ability to work independently and handle multiple tasks efficiently
Multilingual abilities are advantageous for interacting with diverse guests This position offers an exciting opportunity for individuals with a passion for hospitality management to contribute to a positive guest experience in a dynamic hotel environment.