Find & Apply For Night Auditor Jobs in Frisco, Colorado

Job Overview Join our dynamic hospitality team as a Hotel Night Auditor, where your energy and attention to detail will ensure seamless overnight operations and exceptional guest experiences. In this vital role, you will oversee the night shift, balancing administrative duties with guest relations to maintain the highest standards of service. Your expertise in hotel management systems, customer service, and emergency procedures will be instrumental in creating a safe, welcoming environment for all guests. This paid position offers an exciting opportunity to showcase your hospitality skills while supporting the smooth functioning of our hotel during nighttime hours. Duties Conduct nightly audits using property management systems (PMS) such as OPERA to reconcile accounts and update guest records accurately Manage front desk operations during overnight hours, including check-ins, check-outs, and guest inquiries with professionalism and warmth Provide exceptional guest services by addressing questions, resolving issues promptly, and ensuring guest satisfaction through effective communication and problem-solving Monitor hotel security via CCTV surveillance, perform safety checks, and respond swiftly to any emergency situations following hotel emergency procedures Prepare detailed shift reports, incident logs, and financial summaries to ensure accurate record-keeping and accountability Assist with reservations and modifications using hospitality reservation systems; support front desk staff as needed for seamless guest experiences Maintain phone etiquette when communicating with guests, vendors, and team members to uphold a professional image at all times Experience Proven experience in hospitality management or front desk operations within a hotel or resort environment Familiarity with property management systems (PMS), especially OPERA or similar platforms Strong customer service skills with the ability to handle guest relations effectively and resolve issues efficiently Knowledge of hotel emergency procedures and safety protocols to ensure guest and staff safety during overnight shifts Multilingual or bilingual abilities are highly desirable to enhance client communication and guest interactions Previous night audit experience is preferred but not required; training will be provided for the right candidate Excellent phone communication skills coupled with hospitality expertise in handling reservations, inquiries, and client communication Embark on a rewarding career where your dedication transforms overnight hours into memorable guest experiences. We're committed to fostering a vibrant work environment that values your skills in hospitality management, customer service excellence, and safety protocols. Join us today to be part of a passionate team dedicated to delivering outstanding service around the clock! We are looking for a part time and full time

Pay:

$20.00 - $23.00 per hour Expected hours: 20.0 per week

Benefits:

Free parking Health insurance Paid time off

Work Location:

In person