Find & Apply For Night Auditor Jobs in Davie, Florida

Part Time Night Auditor Home2 Suites by Hilton Ft Lauderdale Weston Davie, FL Job Details Part-time 4 hours ago Qualifications Financial close processing Hotel and accommodations payment processing Physical security log maintenance Passenger baggage assistance Operator switchboards Hotel policy compliance Expiration dates monitoring Account maintenance Sales transaction processing Night audit Greeting customers Hotel and accommodations guest luggage handling Incident Escalation Credit card payment processing Shelf stocking Hotel room assignment management Cash register operations Accounting data entry Financial records management Hotel emergency procedures Property management systems (PMS) Closing the books Telephone systems Foreign currency handling Deposits Hotel and accommodations guest complaints handling Hotel daily report preparation Suggestive selling POS systems Escalation handling Full Job Description ? Greets guests with genuine and warm spirit of hospitality ? Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment ? Posts transactions to guest and master accounts ? Reviews guest account balance, ensuring that payment is secured ? Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards ? Reviews arrivals and blocks special requests ? Processes required reports, including down time, high balance, etc. ? Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. ? Handles guest requests and concerns in courteous and efficient manner ? Coordinates the delivery of guest services by other hotel departments and outside businesses ? Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner ? Prepares guest amenities, and ensures delivery in a timely manner ? Handles in-house guest reservation requests such as extension, late check-out, and rebooking ? Handles check-out procedures swiftly and accurately and assists guests on departure. ? Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests ? Stores guest luggage ? Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets ? Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines ? Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication ? Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security ? Operates the franchise terminal and performs designated maintenance tasks ? Maintains procedures for credit control and handling of financial transactions ? Maintains guest safety & privacy by adhering to established procedures ? Issues safety deposit boxes for guest use, following security protocol ? Monitors key box, issuing keys to the appropriate staff members. Logs all transactions ? Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up ? Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards ? Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences ? Assists with the relocation of guests, when necessary ? Assists other departments during slow periods ? Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. ? Transfers charges and deposits to master accounts. ? Closes necessary accounts at month end. ? Prepares final reports of all daily revenue summaries. ? Posts all room and tax revenues and late charges, including No-Shows. ? Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties) ? Changes system date. ? Follows all company policies and procedures as outlined in Policy Manual. ? Responsible for Life Safety Procedures and equipment ? Participates (at some properties) in Manager on Duty schedule. ? Additional duties may be added at any time at the discretion of management.