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Night Auditor
Milton, FL
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Our front desk/night auditors associates are an important part of our team, and we are looking for individuals who will treat our patrons with care and respect. Front Desk/night auditors are responsible for welcoming guests, registering members, answering phones, and providing other administrative services. In addition, Front Desk/night auditors will be required to assist with the planning and implementation of special events and promotional programs. We're seeking candidates with a passion for customer service and a willingness to work during peak times (weekends, evenings). Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
Responsibilities:
Check visitors in and out of the building. Answer telephone calls. Provide information about hotel services, room types, attractions, maps, and transportation. Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day. Oversees front office/front desk operations during the overnight shift. Checks front office accounting records for accuracy and compiles information for the hotel's financial records. Tracks room revenues, occupancy percentages, and other front office operating statistics. Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances. Summarizes results of operations and prepares reports for management. Performs duties of the Front Desk Agent. Performs other duties as assigned. Maintain cleanliness of the Guest Area. Equal Employment Opportunity Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity, or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.
Job Type:
Part-time Pay:
From $15.00 per hour
Benefits:
Employee discount Flexible schedule Health insurance Retirement plan