Find & Apply For Night Auditor Jobs in Calhoun, Georgia

ob Description We are looking for a friendly, reliable, and customer-service-oriented Front Desk Agent to join our hotel team. The ideal candidate will be responsible for providing excellent guest service, handling check-ins and check-outs, processing payments, and ensuring guests have a comfortable and enjoyable stay. As a Front Desk Agent, you will be one of the first points of contact for our guests. We are looking for someone who is professional, organized, dependable, and able to handle multiple responsibilities in a fast-paced hotel environment. Key Responsibilities Greet and welcome guests in a friendly and professional manner. Handle guest check-ins and check-outs efficiently and accurately. Verify guest identification, reservation details, and payment information. Collect and process guest payments, including credit card and cash transactions. Ensure all guest balances and payments are properly handled. Answer incoming phone calls, provide information, and direct calls to the appropriate departments. Make and manage reservations over the phone, through email, and in person. Respond to guest questions regarding hotel amenities, services, and local attractions. Handle guest complaints professionally and assist with resolving issues. Communicate with housekeeping and maintenance regarding guest requests and room concerns. Maintain accurate room records, guest information, and daily transactions. Issue room keys and provide guests with directions and hotel information. Keep the lobby, front desk, and designated public areas clean and organized. Complete additional duties assigned by management. Qualifications Previous hotel front desk or customer service experience preferred. Strong communication and interpersonal skills. Ability to multitask and remain professional under pressure. Basic computer skills and willingness to learn hotel operating systems. Strong attention to detail, especially when handling guest payments. Ability to work independently and as part of a team. Must be reliable, punctual, and professional. Ability to work weekends, holidays, and assigned shifts as needed. What We Are Looking For We are seeking someone who takes pride in their work, provides excellent customer service, and understands the importance of teamwork. Dependability, a positive attitude, and attention to detail are essential to being successful in this position. If you are passionate about hospitality and enjoy helping people, we encourage you to apply!

Pay:

$13.00 - $15.00 per hour Expected hours: 24.0 - 40.0 per week

Work Location:

In person