Find & Apply For Night Auditor Jobs in Richmond Hill, Georgia

Night Auditor Best Western Plus Richmond Hill Richmond Hill, GA Job Details Part-time | Full-time $12.50 - $14.00 an hour 2 days ago Benefits Health insurance Employee discount Life insurance Qualifications Stress management Night audit High school diploma or GED Management reporting Full Job Description Are you a night owl with a passion for hospitality and a keen eye for detail Fairfield Marriott Richmond Hill, a leading hotel committed to providing exceptional guest experiences, is seeking a dedicated and reliable Night Audit Agent to join our team! This overnight position is crucial in ensuring the smooth operation of our front desk and the accurate financial reporting for the hotel. If you thrive in an independent role, possess excellent customer service skills, and are ready to be the welcoming face of our hotel during the quiet hours, we encourage you to apply!

Location:

Richmond Hill, GA Responsibilities:

Process daily reports, including arrivals, departures, and special requests, ensuring accuracy and preparing them for management. Handle guest check-ins and check-outs efficiently and courteously, assigning rooms and issuing keys. Address guest inquiries, requests, and complaints promptly and professionally, providing solutions and ensuring follow-up for guest satisfaction. Process payments and transactions accurately, including room charges, cash, debit, and credit. Answer phone calls and provide information about hotel amenities, services, and local attractions. Maintain the cleanliness and organization of the front desk and lobby areas. Coordinate with housekeeping and maintenance departments to track room readiness and address any issues. Safeguard guest information and handle confidential records with integrity. Promote hotel services and facilities to enhance the guest experience. Utilize creative reasoning to overcome guest objections and concerns.

Qualifications:

High School Diploma or equivalent. Minimum of 1 year of experience in hospitality, front desk, or customer service roles preferred. Ability to work independently with minimal supervision and handle stressful situations. Strong problem-solving and decision-making abilities. Knowledge of the local Richmond Hill area is a plus. Ability to stand and walk for extended periods and occasionally lift up to 25 pounds.

Benefits:

Competitive pay

Life Insurance Limited Health Care Plan Job Types:

Full-time, Part-time Pay:

$12.50 - $14.00 per hour

Benefits:

Employee discount

Work Location:

In person