Find & Apply For Night Auditor Jobs in Ringgold, Georgia

Weekend Night Audit Springhill Suites Chattanooga South/Ringgold Ringgold, GA Job Details Part-time $12 - $13 an hour 3 days ago Qualifications Teamwork Multilingual Night audit Multi-line phone systems Full Job Description Overview Join our dynamic hospitality team as a Weekend Night Audit! This energetic role is perfect for detail-oriented professionals who thrive during the quiet hours of the night and enjoy ensuring seamless guest experiences. As a key member of our hotel operations, you will oversee overnight front desk activities, manage guest accounts, and uphold exceptional customer service standards. Your proactive approach will help maintain the safety, security, and efficiency of our property while providing a welcoming environment for all guests arriving after hours. If you're passionate about hospitality management and eager to contribute to a vibrant team, this position offers an exciting opportunity to shine during the weekend night shift. Duties Conduct thorough night audits by reconciling daily financial transactions using property management systems (PMS) Agilysis StayPMS. Manage guest check-ins and check-outs with professionalism, utilizing multi-line phone systems and phone etiquette to assist late-night arrivals and departures. Respond promptly to guest inquiries, resolve issues efficiently, and provide exceptional guest services with a friendly, positive attitude. Handle emergency procedures swiftly and accurately, including hotel emergency protocols and guest safety measures. Prepare detailed reports on daily financial activities, incident logs, and shift summaries to ensure accurate record-keeping. Support guest relations by addressing special requests, managing reservations in hospitality reservation systems, and maintaining excellent communication with clients from diverse backgrounds, including multilingual or bilingual guests. Experience Previous experience in hospitality management or front desk operations within hotels or resorts is highly desirable. Familiarity with property management systems (PMS) such as FOSSE or comparable hotel management software. Strong customer service skills with a focus on problem-solving and client communication during night shifts. Knowledge of hotel emergency procedures, security protocols, and guest relations best practices. Ability to work independently during overnight hours while maintaining high standards of professionalism and attention to detail. Multilingual or bilingual abilities are a plus, enhancing communication with international guests from diverse backgrounds. Experience with multi-line phone systems, phone etiquette, and handling complex guest requests will set you apart. Embark on a rewarding journey in hospitality where your dedication ensures memorable stays for our guests! We're committed to supporting your growth in a vibrant environment that values energetic teamwork, exceptional service delivery, and professional development—all while ensuring your contributions are recognized and valued.

Pay:

$12.00 - $13.00 per hour

Work Location:

In person