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Night Auditor
Bolingbrook, IL
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$17 an hour 4 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Spanish Resort experience Night audit English Attention to detail
Full Job Description Front Desk Agent Duties:
Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests efficiently and accurately
Provide information about hotel facilities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and courteously
Maintain a clean and organized front desk area
Assist with reservations, cancellations, and modifications
Process payments and maintain accurate records
Collaborate with other hotel departments to ensure guest satisfaction
Perform night audit duties as required
Skills:
Excellent hospitality management skills
Strong guest relations abilities
Knowledge of hotel operations and procedures
Experience in night audit is a plus
Bilingual (English/Spanish) is an asset
Exceptional customer service skills
Proficient in using phone systems and demonstrating proper phone etiquette
Ability to handle multiple tasks simultaneously with attention to detail
Strong problem-solving and decision-making skills
Excellent communication and interpersonal skills We offer competitive pay rates, opportunities for career growth, and a supportive work environment.
If you are passionate about providing exceptional service to guests and thrive in a fast-paced hospitality setting, we would love to hear from you. Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity. This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of qualifications, skills, duties or responsibilities associated with the role.