Find & Apply For Night Auditor Jobs in Greenfield, Indiana

Job Summary Join our dynamic hospitality team as a Hotel Night Auditor, where you'll play a vital role in ensuring seamless overnight operations and exceptional guest experiences. This energetic position involves managing the front desk during nighttime hours, performing financial reconciliations, and providing top-tier customer service to our guests. Your proactive approach and attention to detail will help maintain the hotel's reputation for excellence while supporting safety and operational efficiency throughout the night. Responsibilities Greet and assist guests arriving or departing during overnight hours with professionalism and warmth. Conduct nightly audits of guest accounts, ensuring accuracy in billing, reservations, and property management system entries such as OPERA or other PMS platforms. Handle all front desk duties including check-ins, check-outs, and answering multi-line phone systems with courteous phone etiquette. Manage hotel reservations using hospitality reservation systems, making adjustments as needed to accommodate guest requests. Monitor security cameras, perform property inspections, and follow hotel emergency procedures to ensure safety for guests and staff. Prepare detailed shift reports, incident logs, and financial summaries for management review. Address guest inquiries or concerns promptly, demonstrating excellent customer service problem-solving skills and fostering positive guest relations. Skills Strong knowledge of hospitality management practices and property management systems (PMS), especially OPERA. Excellent customer service skills with a friendly, professional demeanor and effective communication abilities in multiple languages or bilingual proficiency preferred. Experience working at the front desk of hotels or resorts, with familiarity in hotel emergency procedures and guest services. Ability to operate multi-line phone systems efficiently while maintaining high standards of phone etiquette. Proven problem-solving skills in customer service scenarios, ensuring guest satisfaction at all times. Knowledge of hotel experience standards, including night audit procedures and guest relations best practices This paid position offers an exciting opportunity to be part of a vibrant team dedicated to delivering memorable guest experiences while honing your skills in hotel management and customer service excellence.

PAYS WEEKLY EVERY WEDNESDAY

Pay:

From $15.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount

Work Location:

In person