Find & Apply For Night Auditor Jobs in Mishawaka, Indiana

Night Auditor Courtyard By Marriott Mishawaka Mishawaka, IN Job Details Part-time $14 - $16 an hour 13 hours ago Benefits Employee discount Qualifications Operations management Multilingual Night audit Attention to detail Multi-line phone systems Full Job Description Job Summary Join our dynamic hospitality team as a Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role combines the responsibilities of front desk management, financial reconciliation, and guest relations, ensuring a seamless experience for our guests while maintaining the safety and security of the property. Your proactive approach and hospitality expertise will help uphold our commitment to exceptional service and operational excellence during the night shift. Responsibilities Greet and assist guests with check-ins, check-outs, and inquiries using hospitality reservation systems such as OPERA or other property management systems (PMS) Conduct nightly audit procedures to reconcile accounts, verify transactions, and prepare financial reports with accuracy and attention to detail Manage multi-line phone systems, handle guest requests, and provide exceptional customer service through clear phone etiquette and effective communication Monitor hotel security by conducting CCTV surveillance, inspecting premises, and following hotel emergency procedures to ensure guest safety and property security Maintain guest records, update reservation information, and resolve guest issues promptly through customer service problem-solving skills Collaborate with front desk staff to ensure smooth night operations, including handling late arrivals and special requests in multiple languages if applicable Prepare shift reports, incident logs, and documentation necessary for daily operations while adhering to hotel policies and standards Qualifications Proven experience in hospitality management or hotel front desk operations, preferably within resort or hotel environments Strong knowledge of property management systems (PMS), especially OPERA or similar platforms Excellent customer service skills with a friendly attitude and professional phone etiquette Ability to communicate effectively in multiple languages; bilingual or multilingual abilities are highly desirable Familiarity with hotel emergency procedures, guest relations, and night audit processes Experience working with multi-line phone systems and handling client communication efficiently Previous resort experience is a plus; a proactive approach to problem-solving is essential for success in this role Join us as a Night Auditor to deliver memorable guest experiences while ensuring the smooth operation of our hotel during overnight hours. Your dedication to hospitality excellence will help create a welcoming environment that guests can rely on at any hour!

Pay:

$14.00 - $16.00 per hour

Benefits:

Employee discount

Work Location:

In person