Find & Apply For Night Auditor Jobs in Danvers, Massachusetts

Home2 Suites by Hilton Danvers, MA Extended Stay | New Development | AAM15 Management, LLC Join AAM15 Management, LLC When you join AAM15 Management, LLC, you are not just stepping into a role—you are helping bring a new hotel to life. The Home2 Suites by Hilton Danvers, MA is currently under construction and will introduce a modern extended-stay hotel to the North Shore market. Conveniently located near major highways, local businesses, and coastal destinations, the hotel will provide comfortable accommodations designed for both short- and extended-stay guests. This is a unique opportunity to join the pre-opening team and help establish the guest service standards and welcoming environment that will support the hotel from day one. Position Summary The Night Auditor is responsible for providing excellent guest service during the overnight shift while supporting Front Desk operations and completing daily accounting and reconciliation tasks. This position serves as an important point of contact for overnight guests, assisting with arrivals, departures, requests, and emergencies while ensuring the hotel's daily financial activity is accurately processed and reconciled. The ideal candidate is dependable, detail-oriented, comfortable working independently, and able to provide professional guest service while managing overnight accounting responsibilities. Key Responsibilities Check guests in and out while providing friendly and professional service Answer phones, respond to guest questions, and assist with reservations Respond promptly and professionally to guest complaints, requests, and emergencies Complete nightly audit procedures and reconcile daily hotel accounts Balance the cash drawer and accurately record receipts and transactions Investigate and resolve discrepancies or out-of-balance accounts Maintain accurate records and ensure all overnight transactions are properly processed Review reservations, room charges, payments, and other daily transactions for accuracy Monitor the hotel during overnight hours and help maintain a safe and welcoming environment Communicate important guest or operational information to the appropriate team members Assist with basic overnight hotel operations as needed Maintain a clean, organized, and welcoming Front Desk area Follow hotel policies, safety procedures, and Hilton standards Perform other duties as assigned Qualifications Previous hotel, Front Desk, or Night Audit experience preferred Strong written and verbal communication skills Excellent customer service and problem-solving skills Strong attention to detail and accuracy Basic computer and math skills Ability to handle cash and financial transactions accurately Ability to work independently with minimal supervision Reliable and dependable Ability to remain organized and focused during overnight hours Availability to work overnight shifts Weekend availability is required High school diploma or equivalent preferred What Success Looks Like Guests receive friendly and professional service throughout the overnight shift Check-ins, check-outs, and guest requests are handled accurately and efficiently Nightly audit and reconciliation procedures are completed accurately and on time Cash, payments, and hotel accounts are properly balanced Financial discrepancies are identified and addressed promptly Important overnight information is communicated clearly to the appropriate team members The hotel remains safe, organized, and welcoming throughout the overnight shift Why Join AAM15 Management, LLC? At AAM15, we believe successful hotels start with authentic people, accountable performance, and memorable experiences. We are building more than hotels—we are building teams, cultures, and opportunities for people to grow. If you are detail-oriented, dependable, and enjoy providing excellent guest service while working independently, we would love to have you join AAM15 Management, LLC at Home2 Suites by Hilton Danvers. Benefits AAM15 Management, LLC offers a competitive benefits package designed to support your overall well-being and professional growth: 401(k) 401(k) matching Health insurance Dental insurance Life insurance Paid time off Employee discounts

Pay:

$20.50 per hour

Work Location:

In person