Find & Apply For Night Auditor Jobs in Rockland, Massachusetts

Night Auditor 11p-7a (part of Hilton)

• 3.6 Rockland, MA 02370 $19 - $20 an hour - Part-time Apply with Indeed Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our team at a premier hotel. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. You will play a crucial role in guest relations, managing reservations, and addressing inquiries to enhance the overall guest experience. Weekend availability required. For interest in night audit the position is 11pm-7am Duties Greet guests upon arrival with a warm and friendly demeanor. Check guests in and out efficiently while ensuring all necessary information is collected. Manage reservations, including modifications and cancellations, using hotel management software. Provide information about hotel amenities, local attractions, and services to enhance guest satisfaction. Handle guest inquiries, requests, and complaints promptly and professionally. Maintain accurate records of guest information and transactions. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for incoming guests. Assist in processing payments and managing cash transactions securely. Uphold hotel policies and procedures while ensuring compliance with safety regulations. Experience Previous experience in hospitality, retail, or guest services is preferred. Familiarity with hotel operations or front desk responsibilities is advantageous. Strong customer service skills with the ability to communicate effectively with diverse clientele. Multilingual abilities are a plus to cater to a broader range of guests. Proficiency in using hotel management systems or similar software is beneficial. A positive attitude, strong work ethic, and the ability to work well under pressure are essential for success in this role. Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry!

Job Type:

Part-time Pay:

$19.00 - $20.00 per hour

Benefits:

Employee discount

Work Location:

In person