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Night Auditor
Howell, MI

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Hampton by Hilton

Night Auditor

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Job Description

Night Auditor Hampton by Hilton Howell, MI Job Details Part-time | Full-time $15.00 - $15.50 an hour 16 hours ago Benefits Free parking Health insurance Dental insurance Paid time off Employee discount Qualifications Resort experience Phone communication Night audit In-person customer service Attention to detail Security Venue guest services Hotel experience Client interaction via phone calls Full Job Description Job Overview We are seeking a 3rd shift night owl that is willing and able to stay awake from 12am-8am. If this is you, apply today! We are seeking a dedicated and detail-oriented Night Auditor to join our team at our hospitality establishment. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during overnight hours. This individual plays a crucial role in offering overnight security to the hotel. This position involves balancing financial transactions, providing exceptional guest services, and maintaining a welcoming environment for our guests. The ideal candidate will have a passion for hospitality and a commitment to delivering outstanding customer service. Duties Perform night audit procedures Provide excellent guest services by addressing inquiries, resolving issues, and ensuring guest satisfaction. Manage front desk operations, including check-ins and check-outs during the night shift. Maintain accurate records of guest accounts and transactions. Handle phone calls with professionalism and courtesy, providing information as needed. Collaborate with other departments to ensure seamless service delivery throughout the hotel. Uphold hotel policies and procedures while ensuring compliance with safety regulations. Requirements Previous experience in hotel front desk operations is preferred. Strong customer service skills with a focus on guest satisfaction. Excellent phone etiquette and communication skills. Familiarity with night audit processes is advantageous but not mandatory; training will be provided. Ability to work independently during overnight shifts while maintaining attention to detail. A passion for hospitality and a commitment to creating memorable experiences for guests. Join our team as a Night Auditor and contribute to creating an exceptional experience for our guests while enhancing your skills in the hospitality industry.
Pay:
$15.00 - $15.50 per hour Expected hours: 24.0 - 40.0 per week
Benefits:
Dental insurance Employee discount Free parking Health insurance Paid time off
Experience:
Hotel experience: 1 year (Preferred) Ability to
Commute:
Howell, MI 48843 (Required) Ability to
Relocate:
Howell, MI 48843: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Discounts/Reimbursements