Find & Apply For Night Auditor Jobs in Kalamazoo, Michigan

Hotel Night Auditor 3303 Retail Place Drive, Kalamazoo, MI 49048 Up to $14.50 an hour - Part-time Apply with Indeed We are seeking a smiling and professional face for our front desk team for night audit, 2-3 days a week. 3rd

Shift:

11p-7a Call offs are not permitted within the first 90 days. Transportation and housing are not provided by the hotel. Being on time is crucial for hotel operations. Failure to complete training-whether by choice or termination, may result in no pay based on amount of hours worked. Job Overview We are seeking a dedicated and customer-oriented Service Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional guest services, ensuring a welcoming atmosphere, and addressing inquiries and issues promptly. This role is crucial in maintaining the high standards of hospitality that our guests expect at our hotel. Duties Greet guests warmly and assist them with check-in and check-out processes. Manage phone systems effectively, addressing calls with professionalism and courtesy. Provide information about hotel amenities, services, and local attractions to enhance guest experiences. Handle guest inquiries and complaints to the best of your ability and training. Perform night audit duties by following training and shift packet with step-by-step instructions Collaborate with other departments to ensure seamless guest services. Maintain a clean and organized front desk area to create a welcoming environment Respond promptly to guest cases, and front desk email Qualifications Previous experience in front desk operations or hospitality management is preferred. Strong customer service skills with a focus on guest satisfaction. Excellent phone etiquette, computer and communication skills. AgilysysSTAY system knowledge is beneficial. Ability to work flexible hours, including nights and weekends as needed. Open availability is extremely helpful for scheduling. A positive attitude, strong work ethic, and ability to work well under pressure. Join us in delivering outstanding service to our guests while being part of a dynamic team in the hospitality industry!

Pay:

Up to $14.50 per hour

Benefits:

Flexible schedule

Work Location:

In person