Find & Apply For Night Auditor Jobs in Saginaw, Michigan

Hiring for two nights a week - Sunday evening and Monday evening. Would like someone that is flexible if nights need to be moved around. Overview Join our vibrant hospitality team as a Hotel Night Auditor, where your energetic and detail-oriented approach will ensure seamless overnight operations and exceptional guest experiences. This pivotal role combines the responsibilities of front desk management, guest relations, and financial reconciliation, all while maintaining a welcoming atmosphere during the quiet night hours. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for hospitality, this opportunity is perfect for you to shine! Responsibilities Greet and assist guests with check-in and check-out procedures, providing friendly and efficient customer service throughout the night shift Manage multi-line phone systems to handle guest inquiries, reservations, and internal communications with professionalism and clarity Conduct nightly audits of guest accounts, ensuring accuracy in billing, reservations, and financial records while reconciling cash drawers and electronic transactions Monitor security cameras and perform routine safety checks around the property to ensure guest safety and property integrity Respond promptly to guest requests, complaints, or emergencies with a positive attitude and effective problem-solving skills Maintain detailed logs of nightly activities, incidents, and maintenance issues to ensure smooth hotel operations Uphold phone etiquette standards and guest services protocols to foster a welcoming environment for all visitors Experience Previous experience in hospitality management or hotel operations is highly preferred Strong background in front desk duties, night audit procedures, or customer service roles within resorts or hotels Multilingual or bilingual abilities are advantageous for engaging with diverse guests effectively Familiarity with hotel management software systems and multi-line phone systems is beneficial Demonstrated ability to handle guest relations with professionalism, patience, and enthusiasm Knowledge of hospitality industry standards related to guest services, security protocols, and hotel management practices Excellent communication skills coupled with a proactive attitude towards resolving issues efficiently Embark on a rewarding career where your dedication to hospitality creates memorable experiences for guests while ensuring the smooth operation of our hotel during the night hours. We value energetic team players committed to delivering top-tier service in a dynamic environment!

Job Type:

Part-time Pay:

From $16.00 per hour Expected hours: 16.0 per week

Benefits:

401(k) Employee discount

Work Location:

In person