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Night Auditor GF Hotels & Resorts

USA - 3.3

Sterling Heights, MI Job Details Full-time $17 an hour 9 hours ago Benefits Free parking Health insurance Paid time off Qualifications Physical security Visitor query response Accounting systems Financial close processing Hotel and accommodations payment processing Preparation of internal financial performance reports Maintaining an organized workspace Phone communication Night audit Answering guest questions Financial records management Property management systems (PMS) Security system monitoring (security system operation) Closing the books Computer skills Security systems knowledge Emergency response procedures Phone call management Hotel and accommodations guest complaints handling Clean workspace maintenance Data accuracy checks Hotel daily report preparation Communication skills Balancing end-of-day transactions Entry level Financial auditing implementation Full Job Description Unwind your way at TownePlace Suites Detroit Sterling Heights. Our Sterling Heights MI extended stay hotel offers the comforts you need to maintain your routine during travel. Stay rested and productive in our pet friendly suites with large desks, plush bedding, and full kitchens. Start your day with your favorite breakfast items from our free breakfast buffet, and enjoy convenient dining at restaurants near our hotel like Mission BBQ, Olive Garden, and Panera Bread. Get your workout in at our 24/7 fitness center. Relax on our Patio featuring two gas grills. During your stay, enjoy easy access to attractions near our hotel like The Mall at Partridge Creek, Michigan Lottery Amphitheatre at Freedom Hill, and C.J. Barrymore's. Our convenient location and complimentary onsite parking also make our Sterling Heights hotel suites a great choice for your upcoming Detroit group stay. No matter how long you're in town, make the most of it at TownePlace Suites Detroit Sterling Heights. Our hotel has an exciting opportunity to join our team as a hotel night auditor. This is a full time position, $17 per hour. The night auditor is primarily responsible for balancing and auditing a hotel's financial transactions for a 24-hour period, ensuring accuracy and preparing reports for management. They also handle guest services during the overnight shift, including check-ins, check-outs, and addressing guest inquiries and concerns.

Key Responsibilities:

Financial Auditing:

Reconciling daily financial transactions, such as room charges, restaurant bills, and other expenses. Verifying the accuracy of all postings and ensuring proper documentation. Preparing and distributing end-of-day financial reports. Identifying and resolving any discrepancies in financial records.

Guest Services:

Checking guests in and out, including processing payments and issuing receipts. Answering phone calls and responding to guest inquiries and requests. Addressing guest complaints or concerns promptly and professionally. Providing information about hotel amenities, services, and local attractions.

Security and Operations:

Monitoring security systems and conducting regular checks of the premises. Ensuring the front desk and common areas are clean and organized. Handling any emergency situations or incidents that may arise overnight. Maintaining a smooth transition between the night and day shifts.

Other:

Handling reservations and managing changes or cancellations. Assisting with preparing and delivering reports to management. Communicating important information to the day staff. Skills and Qualification Strong understanding of basic accounting principles and financial reconciliation. Excellent communication and interpersonal skills to interact with guests effectively Ability to identify and resolve issues efficiently and professionally. Strong organizational skillsto manage multiple tasks and maintain accurate records. Proficiency in using hotel management software and other relevant computer systems. At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, andother related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. GF's expertise includes but is not limited to Sales & Marketing, Food & Beverage, Revenue Strategy, InformationTechnology, Human Resources and a complete Accounting System. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western,among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry. (

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