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Night Auditor
Brooklyn Center, MN
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Brooklyn Hotel Partners LLC

Night Auditor

Entry-Level JobVerifiedNo experience needed

Job Description

Night Auditor Brooklyn Hotel Partners LLC Brooklyn Center, MN Job Details $16.50 - $18.00 an hour 11 hours ago Qualifications Hotel policy compliance Account maintenance Phone communication Night audit Client inquiry handling Answering guest questions Organizational skills Cleaning Hotel and accommodations guest complaints handling Hotel daily report preparation Hotel guest account management Standard operating procedures (SOPs) Hotel safety procedures Communication skills Entry level Hotel housekeeping Client interaction via phone calls
Full Job Description Description:
Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Registers and processes guests upon arrival and departure Demonstrates?telephone courtesy and professionalism?? Attentively listens to guests and anticipates any additional needs or concerns Maintains clean and professional appearance of?public areas and hotel office?? Uses appropriate?selling techniques to maximize?revenue and occupancy? Completes daily management operations reports Ensures all guest accounts are complete and accurate Demonstrates a working knowledge of all services and facilities of the hotel and local area Complies with the hotel's standard operating procedures and policies Assists in monitoring and?upholding procedures for safety of guests and hotel team members? Assists team members and other departments as needed to contribute to operational efficiency Delivers amenities and general assistance to guests as requested Performs additional responsibilities as assigned by leadership
Requirements:
Qualifications Strong interpersonal and communication skills Strong organizational skills and attention to detail Ability to handle stressful situations with poise and professionalism Conduct work-related functions in a professional manner
Review key factors to help you decide if the role fits your goals.
Entry-Level Job
Verified
No experience needed
Pay Growth
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out of 5
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Total Score
33
out of 100
Average of individual scores