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Night Auditor
Winona, MN
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Holiday Inn Express and Suites

Night Auditor

Job Description

Job Summary We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. The Night Auditor plays a vital role in ensuring the smooth overnight operations of our hotel, providing exceptional guest services, and maintaining accurate financial records. This position offers an excellent opportunity for individuals with hospitality management experience or a background in hotel operations to contribute to a welcoming guest environment during the overnight shift. Duties Perform nightly audit procedures, including balancing accounts and reconciling transactions Handle guest check-ins and check-outs during overnight hours with professionalism and courtesy Respond promptly to guest inquiries and resolve issues efficiently, ensuring guest satisfaction Maintain accurate records of daily financial transactions and prepare reports for management Monitor security of the property during the night shift and report any irregularities Manage multi-line phone systems, handle reservations, and assist with guest services as needed Ensure the front desk area is clean, organized, and welcoming for guests arriving or departing during the night shift Collaborate with housekeeping and maintenance teams to address guest needs and facility concerns Skills Strong background in hospitality management or hotel operations, with knowledge of front desk procedures Excellent customer service skills with a friendly, professional demeanor Bilingual or multilingual abilities are highly desirable to serve diverse guests effectively Experience with night audit processes, hotel management software, and guest relations systems Proficient in phone etiquette and handling multi-line phone systems efficiently Exceptional attention to detail and organizational skills to ensure accurate financial reconciliation Ability to work independently during overnight hours while maintaining alertness and professionalism Prior hotel experience, especially in resort or large hotel environments, is preferred This role is ideal for motivated individuals passionate about hospitality who thrive during night shifts and enjoy providing top-tier guest experiences.
Job Type:
Part-time Pay:
$16.00 - $18.00 per hour Expected hours: 24.0 - 32.0 per week
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements
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