Find & Apply For Night Auditor Jobs in Weldon, North Carolina

Job Summary Join our dynamic hospitality team as a Hotel Night Auditor, where your energy and attention to detail will ensure seamless overnight operations and exceptional guest experiences. In this vital role, you will oversee the night shift, balancing administrative duties with guest relations to maintain the hotel's smooth functioning. Your proactive approach and hospitality expertise will help uphold our commitment to providing outstanding service around the clock. This paid position offers an exciting opportunity to develop your skills in hotel management, customer service, and property operations while working in a lively, guest-focused environment. Responsibilities Conduct nightly audits of all hotel transactions using property management systems (PMS) such as OPERA or similar platforms, ensuring accuracy and completeness of financial records. Manage front desk operations during overnight hours, including check-ins, check-outs, and guest inquiries with professionalism and warmth. Handle multi-line phone systems and respond promptly to guest requests, ensuring excellent phone etiquette and communication. Monitor security cameras and perform visual inspections of the property to maintain safety standards and prevent theft or vandalism. Follow hotel emergency procedures diligently, responding swiftly to incidents or safety concerns with clear communication and appropriate action. Prepare detailed shift reports, incident logs, and audit documentation to support daily operations and financial accuracy. Assist with guest relations by resolving issues efficiently, providing information about hotel amenities, local attractions, and services in multiple languages if applicable. Qualifications Proven experience in hospitality management or front desk operations within hotels or resorts. Familiarity with property management systems (PMS), especially OPERA or equivalent platforms. Strong customer service skills with a problem-solving mindset and the ability to handle guest concerns diplomatically. Excellent phone communication skills coupled with multi-line phone system proficiency and phone etiquette. Knowledge of hotel emergency procedures, security protocols, and guest relations best practices. Multilingual or bilingual abilities are highly desirable to enhance client communication across diverse guests. Previous resort experience or hotel experience is preferred but not required; a passion for hospitality is essential. Embark on a rewarding career where your enthusiasm for hospitality makes a difference! We are dedicated to fostering an inclusive environment that values your contributions while offering opportunities for growth in hotel management and guest services. Join us to be part of a vibrant team committed to delivering memorable experiences around the clock!

Pay:

$14.00 - $15.00 per hour Expected hours: 35.0 - 38.0 per week

Benefits:

Employee discount Health insurance People with a criminal record are encouraged to apply

Work Location:

In person