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Night Auditor
Winston-Salem, NC
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The Historic Brookstown Inn

Night Auditor

Job Description

Back ground check required Serious Inquiries Only We are seeking a highly motivated, self-sufficient and team player to join our excellent front desk ambassadors. We value our guests so customer service experience is highly preferred. If you feel like you are an energetic, outgoing, friendly and trustworthy individual please take note of the job requirement and responsibilities below. We are looking to fill a full-time position. We are looking for a night auditor. The current hours needed are from 11:00 pm until 7:00am from Wednesday night through Saturday night. This job is currently for 32 hours a week. Job responsibilities include but are not limited to:
  • Offer information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions.
  • Answering and fielding incoming phone calls and emails
  • Furnish information and make reservations
  • Reporting questionable guest behavior to hotel management
  • Ability to give guests information on surrounding area attractions, restaurants, and retail locations by providing address, directions and general information
  • Ability to efficiently use various computer software such as Microsoft Office, reservations management system, etc.
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Assist with various hotel and office tasks not particularly pertaining to front desk specifically
  • Must follow all Brookstown Inn hotel policies and procedures Expected attributes of every Brookstown Inn employee:
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Adhering to company dress code at all times
  • Conducts him\herself) professionally at all times; sets standards for all associates.
  • Respectful of all peers, co-workers and guests at all times
Physical Requirements:
These are required of every associate.
  • Minimum lifting of 20 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, typing.
  • Minimum pulling of 20 pounds.
  • Other duties may be assigned. Additional responsibilities specific to you are:
  • Must have knowledge of all hotel departments and functions - after training.
  • Must have good mathematical and computer skills.
  • Knowledge of local area required.
  • CPR and first aid training preferred
Job Types:
Full-time, Part-time Pay:
$13.00 - $15.00 per hour
Benefits:
Employee discount Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements
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Total Score
36
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Average of individual scores