Find & Apply For Night Auditor Jobs in Hasbrouck Heights, New Jersey

Night Auditor Hilton Hasbrouck Heights/Meadowlands - 5.0 Hasbrouck Heights, NJ Job Details Full-time From $39,000 a year 4 hours ago Benefits Paid time off Employee discount Qualifications Night audit Attention to detail Security Multi-line phone systems Full Job Description Job Summary Join our dynamic hospitality team as a Night Auditor, where your energy and attention to detail will ensure seamless overnight operations and exceptional guest experiences. In this vital role, you will oversee the night shift at the front desk, manage guest accounts, handle reservations, and uphold the highest standards of customer service. Your proactive approach will contribute to the smooth functioning of our hotel during nighttime hours, ensuring safety, accuracy, and guest satisfaction around the clock. If you thrive in a fast-paced environment and possess a passion for hospitality management, this is your opportunity to shine! Responsibilities Greet guests warmly upon arrival and departure, providing outstanding customer service through multi-line phone systems and in-person interactions Perform nightly audits of guest accounts using property management systems (PMS) such as PEP Balance daily financial transactions, including cash handling, billing, and reconciliation of accounts to ensure accuracy Maintain security by monitoring public areas, conducting property inspections, and adhering to hotel emergency procedures Respond promptly to guest inquiries, resolve issues efficiently, and communicate effectively via phone etiquette and client communication protocols Prepare detailed shift reports, incident logs, and audit documentation to ensure seamless handovers between shifts Support front desk operations by managing reservations, cancellations, modifications, and special requests with professionalism Experience Strong customer service skills with the ability to handle guest relations diplomatically and problem-solve effectively Multilingual or bilingual abilities are highly desirable to serve diverse clientele better Knowledge of hotel emergency procedures and safety protocols to ensure guest and staff safety during overnight hours Previous experience or working within a hospitality environment that emphasizes guest services is advantageous Excellent phone communication skills with multi-line phone systems and proficiency in maintaining professional phone etiquette This role offers an exciting opportunity to be an integral part of our hospitality team while developing your skills in hotel management. We are committed to fostering a positive work environment that values energetic team members dedicated to delivering memorable guest experiences. Join us and help create welcoming atmospheres that guests remember long after their stay!

Pay:

From $39,000.00 per year

Benefits:

Employee discount Paid time off

Work Location:

In person