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Night Auditor
Job Description
Night Auditor The available days are Friday and Saturday, with shifts from 11:00 pm to 7:00 am.
Summary:
The Night Auditor plays a crucial role in ensuring the smooth, accurate operation of the hotel's financial and front office functions overnight. This position requires meticulous attention to detail, strong organizational skills, and exceptional customer service skills.
Responsibilities:
Financial Operations:
Perform accurate and efficient nightly audits of financial transactions, including guest folios, room rates, charges, and payments. Reconcile daily revenue and expenses to ensure financial records are accurate and complete. Investigate and resolve any discrepancies or irregularities in financial data.
Front Desk Support:
Provide exceptional customer service to guests arriving or departing during the night shift. Check-in and check-out guests, ensuring accurate completion of paperwork and payment transactions. Address guest inquiries, requests, and concerns, delivering a high level of service even during late hours.
Reports and Documentation:
Prepare and distribute nightly reports to hotel management and relevant departments. Maintain accurate records of guest accounts, payments, and adjustments. Keep detailed logs of incidents, special requests, or notable occurrences during the night.
Security and Safety:
Monitor the premises for security and safety, and report any unusual activity or incidents to the appropriate personnel. Follow established protocols to assist in emergencies, such as fire alarms or guest disturbances.
Communication and Teamwork:
Maintain effective communication with the front office team, housekeeping, and other relevant departments to ensure a seamless transition from night to morning shifts. Collaborate with colleagues to address guest needs and maintain a positive work environment.
Technology Utilization:
Proficiently use hotel management software, accounting systems, and other relevant tools to perform nightly auditing tasks.
Qualifications:
Ø High school diploma or equivalent; additional hospitality, accounting, or related field education is a plus. Ø Previous experience in the front office, accounting, or night audit roles preferred. Ø Strong attention to detail and ability to work accurately with numbers. Ø Excellent communication and interpersonal skills, particularly in guest interactions. Ø Proficiency in using computers, including hotel management software and MS Office applications. Ø Ability to work independently and efficiently during overnight shifts. Ø Understanding of hotel operations, guest services, and industry standards. Ø Knowledge of security and emergency procedures is desirable.
Physical Requirements:
Ø Ability to stand, walk, and move around the hotel premises for extended periods. Ø Comfortable working in low-light conditions and during late-night hours. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the hotel's business needs. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions an employee in this position may be asked to perform occasionally.
•Blue Sky Hospitality Solutions is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Job Type:
Part-time Pay:
From $21.00 per hour Expected hours: 16.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance
Experience:
Hotel experience: 1 year (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Health and Wellness Programs
