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Night Auditor
Farmington, NM

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La Quinta Inn Farmington, NM

Night Auditor

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Job Description

Night Auditor Duties:
  • Greet and check-in guests in a friendly and professional manner
  • Provide exceptional customer service to ensure guest satisfaction
  • Handle guest inquiries, requests, and complaints promptly and efficiently
  • Assist with reservations and room assignments
  • Process payments and maintain accurate records
  • Perform night audit duties, including reconciling daily transactions and preparing reports
  • Maintain a clean and organized front desk area
  • Answer phone calls and direct them to the appropriate departments or individuals
  • Assist with guest services, such as providing directions, recommendations, and information about local attractions
Skills:
  • Strong customer service skills with a focus on hospitality and guest satisfaction
  • Excellent communication skills, both verbal and written
  • Multilingual abilities are a plus (e.g., fluency in Spanish, French, or other languages)
  • Proficient in phone etiquette and handling phone systems
  • Experience with night audit procedures is preferred but not required
  • Bilingual skills are a plus (e.g., fluency in English and Spanish)
  • Ability to build positive guest relations and resolve issues effectively
  • Familiarity with front desk operations and hotel software systems This is an exciting opportunity for individuals who are passionate about providing exceptional guest experiences.
Join our team as a Night Auditor and contribute to creating memorable stays for our guests.
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.
Job Types:
Full-time, Part-time Pay:
$12.00
  • $13.
00 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements