Find & Apply For Night Auditor Jobs in Fairborn, Ohio

Overview Join our dynamic hospitality team as a Hotel Night Auditor, where your energetic and detail-oriented approach will ensure seamless overnight operations and exceptional guest experiences. In this vital role, you will oversee the night shift, balancing administrative duties with guest relations to uphold our high standards of service. Your multilingual skills and hospitality management expertise will be instrumental in providing a welcoming environment for diverse guests while maintaining operational excellence. This paid position offers an exciting opportunity to develop your career in hotel management and guest services. Duties Conduct nightly audits of hotel transactions using property management systems (PMS) , ensuring accuracy of all financial records and guest accounts Manage front desk operations during the overnight shift, including check-ins, check-outs, and handling guest inquiries with professionalism and warmth Respond promptly to guest requests and resolve issues efficiently, demonstrating excellent customer service problem-solving skills Monitor hotel security through CCTV surveillance and perform routine safety checks in accordance with hotel emergency procedures Balance daily financial reports, prepare audit summaries, and document any discrepancies or incidents in shift reports Handle multi-line phone systems with courteous phone etiquette, providing information about hotel services, local attractions, and reservations as needed Support guest relations by maintaining a friendly demeanor, offering multilingual assistance when applicable, and ensuring a positive guest experience throughout the night Skills Proven experience in hospitality management or hotel operations, especially in front desk or night audit roles Strong knowledge of property management systems (PMS), particularly OPERA or similar platforms Excellent customer service skills with a focus on guest satisfaction and problem resolution Familiarity with hotel emergency procedures and safety protocols to ensure guest and staff security during overnight hours Exceptional phone communication skills, including multi-line phone system operation and phone etiquette Ability to work independently during night shifts while managing multiple responsibilities efficiently Previous resort or hotel experience is preferred to enhance guest relations and service quality

Pay:

$14.00 - $15.00 per hour

Benefits:

Employee discount

Work Location:

In person