Find & Apply For Night Auditor Jobs in Milford, Ohio

We are looking for a Night Auditor to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Night Auditor? Night Auditor responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel's facilities. Perform the nightly audit routine. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we'd like to meet you. Previous experience encouraged, but not mandatory. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. We need a full time night auditor (5 days a week, 11pm-7am) Responsibilities Provide upscale guest service experiences for clients throughout their stay Properly greet clients upon their arrival Thoroughly complete the nightly audit, and print and organize necessary paperwork Prepare breakfast in the morning Follow check-in and check-out procedures, including reservations and financial transactions Maintain the lobby area and public spaces are clean if necessary and building is secure Actively listen to and resolve complaints Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services Inform clients of our hotel services, including breakfast options Promote all hotel amenities, conveniences and programs offered Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings Recommend local tourist spots, including places to dine, shop and sight-see Establish friendly relationships with regular hotel clients Skills Proficiency in English; knowledge of other languages is a plus Customer service drive with outstanding communication and active listening skills Excellent problem-solving and multitasking skills Communication and organization skills Ability to work flexible hours Strong sense of responsibility and a professional presentation

Job Type:

Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount Free parking

Work Location:

In person