The Fairfield Inn and Suites Mansfield/Ontario is seeking a a night owl for overnight Night Audit Position! If you can you stay up all night and enjoy facts and figures, this is the job for you. We seek a highly motivated and customer-oriented individual to join our team as a Night Auditor. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. This position requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously. ###
Duties:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room assignments, and special requests
- Maintain accurate records
- Perform night audit duties, including reconciling accounts and preparing reports
- Ensure the safety and security of guests by following established procedures
- Maintain a clean and organized front desk area ###
Requirements:
- Previous experience in hospitality or front desk operations preferred
- Knowledge of hotel management systems and phone systems
- Excellent phone etiquette and communication skills
- Multilingual abilities are a plus
- Strong customer service and guest relations skills
- Ability to handle difficult situations with professionalism and empathy
- Attention to detail and accuracy in handling financial transactions
- Flexibility to work night shifts, weekends, and holidays as needed Join our team and be part of a dynamic hospitality environment where your dedication to exceptional service will be recognized and rewarded.
Apply today to start your career in the hotel industry!
Pay:
$15.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off
Work Location:
In person