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Night Auditor
Ontario, OH
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Now viewing: Night Auditor - Front Desk
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Fairfield Inn and Suites Mansfield/Ontario

Night Auditor - Front Desk

Job Description

The Fairfield Inn and Suites Mansfield/Ontario is seeking a a night owl for overnight Night Audit Position! If you can you stay up all night and enjoy facts and figures, this is the job for you. We seek a highly motivated and customer-oriented individual to join our team as a Night Auditor. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. This position requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously. ###
Duties:
  • Greet guests and provide them with a warm welcome
  • Check-in and check-out guests efficiently and accurately
  • Answer phone calls and respond to guest inquiries
  • Assist guests with reservations, room assignments, and special requests
  • Maintain accurate records
  • Perform night audit duties, including reconciling accounts and preparing reports
  • Ensure the safety and security of guests by following established procedures
  • Maintain a clean and organized front desk area ###
Requirements:
  • Previous experience in hospitality or front desk operations preferred
  • Knowledge of hotel management systems and phone systems
  • Excellent phone etiquette and communication skills
  • Multilingual abilities are a plus
  • Strong customer service and guest relations skills
  • Ability to handle difficult situations with professionalism and empathy
  • Attention to detail and accuracy in handling financial transactions
  • Flexibility to work night shifts, weekends, and holidays as needed Join our team and be part of a dynamic hospitality environment where your dedication to exceptional service will be recognized and rewarded.
Apply today to start your career in the hotel industry!
Pay:
$15.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Discounts/Reimbursements
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