Find & Apply For Night Auditor Jobs in Hummelstown, Pennsylvania

Job Summary We are looking for a dependable, detail-oriented, and guest-focused Hotel Night Auditor to join our team. The Night Auditor is responsible for overseeing overnight front desk operations, assisting guests, balancing daily hotel transactions, and preparing reports for the following business day. The ideal candidate is reliable, comfortable working independently overnight, and committed to providing excellent customer service while maintaining an organized and secure hotel environment. Responsibilities Welcome guests and provide friendly, professional customer service. Check guests in and out, process reservations, and assist with room assignments. Answer phone calls, respond to guest questions, and address concerns promptly. Complete the nightly audit and balance daily revenue, payments, and transactions. Review and verify guest accounts, room charges, and financial records. Prepare daily reports and ensure accurate records for management. Monitor the hotel lobby and maintain a safe, clean, and welcoming environment. Handle guest requests, complaints, and emergencies professionally. Communicate important information, maintenance issues, and guest concerns to the management and morning staff. Follow hotel policies, procedures, and brand standards. Complete additional front desk and overnight duties as needed. Qualifications Previous hotel, front desk, or customer service experience preferred. Night audit experience is a plus, but training may be available for the right candidate. Strong attention to detail and basic math skills. Comfortable using computers, hotel reservation systems, and payment terminals. Excellent communication, problem-solving, and organizational skills. Ability to work independently with minimal supervision. Reliable attendance and punctuality are essential. Ability to remain alert and professional throughout the overnight shift.

Expected hours:

16.0 per week

Work Location:

In person