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Full Time Hotel Night Auditor (part of Hilton)

• 3.6 2608 West State Street, New Castle, PA 16101 $13 - $16 an hour - Full-time Apply with

Indeed Front Desk Night Auditor Job Description:

Become a part of our Hilton Team at the Hampton Inn & Suites New Castle! We are seeking a friendly, reliable, and detail-oriented Full-Time Front Desk Night Auditor to join our team. As the overnight face and voice of our hotel, you will act as the primary point of contact during the night shift - welcoming guests, handling check-ins and check-outs, performing nightly auditing duties, replenishing office and front desk supplies, light cleaning duties, and ensuring and efficient, safe, and professional environment.

Pay:

$13.00 - $16.00 per hour

Job Type:

Full-time Schedule:

Overnight shifts (8-hour shift), including Weekdays, Weekends, and Holidays (Weekend Availability is a must). We can also work around college schedules (College/School-going candidates are welcome to apply!).

Key Responsibilities:

o

Guest Relations & Front Desk Operations:

Warmly welcome guests, manage seamless check-in and check-out procedures, answer phone calls, guest messaging, and resolve guest issues to ensure a top-tier experience. o

Night Audit & Record Keeping:

Balance daily financial transactions, perform overnight reporting procedures, and utilize property management software to ensure accurate guest accounts. o

Cash & Payment Handling:

Accurately process credit card, cash, and direct bill transactions following hotel standards. o

Lobby & Workspace Care:

Maintain a clean, tidy front desk, office are, and lobby environment during overnight hours. o

Beverage & Breakfast Prep:

Refresh and restock the coffee station before prior to the start of breakfast and assemble On-The-Run breakfast bags for early-departing guests. o

Treat Shop Management:

Compile an order list for low-stock items to prevent running out of vital supplies. o

Team Coordination:

Coordinate closely with housekeeping and maintenance teams to ensure guest satisfaction and property readiness.

Qualifications & Skills:

o

Experience:

Previous customer service or hospitality experience preferred. Credit card and cash handling experience is a plus. o

Technical Skills:

Quick with computers and the internet; proficiency in property management software. Basic math and cashiering skills required. o

Personal Attributes:

Friendly, helpful, professional, organized, and calm under pressure with strong verbal and written communication skills. o

Education:

High school diploma or equivalent preferred. o

Physical & Availability Requirements:

Ability to stand for extended periods during shift work; weekend and holiday availability is required.

Benefits:

Dental insurance Health insurance Vision insurance

Team Member Travel Program Work Location:

In person (Hampton Inn & Suites - 2608 W. State St., New Castle, PA 16101)

Pay:

$13.00 - $16.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Employee discount Health insurance Vision insurance

Location:

New Castle, PA 16101 (Required) Shift availability: Overnight Shift (Required) Ability to

Commute:

New Castle, PA 16101 (Required)

Work Location:

In person