Hotel Night Auditor 1434 Centre Place Drive, Denton, TX 76205 $18
- $19 an hour
- Part-time, Full-time Apply with Indeed About Us The Delta Hotels by Marriott
- Somerset is a 298-room, full-service hotel featuring DistRiKt7 Restaurant & Bar and 13,623 square feet of meeting and event space.
Managed by DePalma Hotels & Resorts, our hotel welcomes business travelers, families, wedding guests, and meeting attendees. As part of our overnight team, you will provide a welcoming point of contact for guests while helping prepare the hotel for a successful start to the next day.
Hotel website:
www.marriott.com/en-us/hotels/ewrds-delta-hotels-somerset/overview/ DePalma Hotels & Resorts brings more than 40 years of hotel industry experience and a true passion for hospitality. Founded in 1983, DePalma is a long-established hotel management company known for hands-on leadership, deep operational expertise, and a people-first approach that focuses on taking care of associates, guests, and the communities we serve. We believe great hospitality starts with great people, and we are committed to creating opportunities for growth, development, and long-term success for our teams. If you are looking to build your career with a company that values service, knowledge, professionalism, and doing things the right way, DePalma offers a place where your work matters. Visit us at www.depalmahotels.com Position Summary Bring your attention to detail and guest-service skills to a role that keeps the hotel moving overnight. As our night auditor, you will assist guests, manage overnight front desk activities, and complete the daily audit to help ensure hotel transactions and reports are accurate. You will balance welcoming late arrivals and assisting early departures with reviewing charges, reconciling payments, and preparing information for the morning team. This opportunity is ideal for someone who enjoys working independently, takes pride in getting the numbers right, and remains calm and helpful when unexpected situations arise. Responsibilities Welcome overnight guests and complete check-ins, checkouts, room assignments, and payment authorizations accurately. Handle reservations, telephone inquiries, and guest requests while providing clear information about hotel services and Marriott Bonvoy benefits. Review room charges, taxes, and applicable restaurant, bar, and banquet postings for accuracy and proper guest or master-account billing. Reconcile daily cash, credit card, and departmental transaction totals; investigate discrepancies and document unresolved items for management. Complete the nightly audit and business-date rollover according to approved procedures and deadlines. Prepare and distribute daily revenue, occupancy, payment, and audit reports with organized supporting documentation. Address guest concerns professionally, coordinate available assistance, and escalate issues when additional support is needed. Protect guest privacy and follow key-control, cash-handling, payment-security, and confidential-record procedures. Follow hotel emergency procedures, document incidents, and promptly contact management or emergency services as appropriate. Provide a clear morning handoff covering audit exceptions, guest concerns, maintenance needs, and upcoming arrivals. Qualifications We are looking for a dependable individual who combines friendly service with accuracy, sound judgment, and the ability to stay focused throughout an overnight shift. Required Previous customer-service experience involving payments, account information, or detailed records. Strong basic math skills and the ability to compare totals, identify discrepancies, and maintain accurate documentation. Computer proficiency and the ability to learn hotel reservation, payment, and reporting systems. Clear verbal and written communication skills and a professional approach to guest concerns. Ability to work independently, prioritize guest needs alongside audit deadlines, and recognize when to seek assistance. Dependable attendance and availability for overnight shifts, including weekends and holidays. Ability to perform essential front desk duties, including extended periods at the desk and movement throughout the work area, with or without reasonable accommodation. Preferred Previous hotel night audit or front desk experience. Experience with Marriott or another major hotel brand. Experience reconciling room and food and beverage transactions in a full-service hotel. Familiarity with hotel property-management systems, spreadsheets, and daily revenue reports. Schedule Approximately 8-hour overnight shifts.
Anticipated shift hours:
11:00 p.m
- 7:00 a.m. Weekend and holiday availability required. Flexibility with scheduled nights and start/end times based on hotel business needs. Job Type Full-time Part-time Pay $18.00
- 19.00 per hour (commensurate with experience) Benefits (for full-time eligible employees) RAIN (Earned Wage Access)
- Access up to 50% of your earned pay before your normal payday, with funds deposited directly into your account.
Health, dental, and vision insurance 401(k) with company contribution Paid time off and holiday pay Marriott travel discounts and perks Career advancement opportunities within a growing management company Join Our Team Bring your eye for detail, dependable service, and overnight energy to Delta Hotels by Marriott
Apply today and help us close each day with confidence while making every overnight guest feel welcome!
Pay:
$18.00
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Experience:
Night audit: 1 year (Preferred) Front desk: 1 year (Preferred)
Hotel:
1 year (Preferred) Guest services: 1 year (Preferred)
Hospitality:
1 year (Preferred)
Work Location:
In person