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Night Auditor
Hewitt, TX
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RAMADA INN by Wyndham

Night Auditor

Job Description

Night Auditor

• 2.8 778 Sun Valley Boulevard, Hewitt, TX 76643 $13 - $14 an hour - Part-time, Full-time Job Overview We are seeking a dynamic and dedicated Night Auditor to join our vibrant hospitality team! As a Night Auditor, you will be the vital link between guest services and hotel operations during the overnight shift. Your energetic approach will ensure smooth night-time operations, accurate financial reporting, and exceptional guest experiences. This role offers an exciting opportunity to showcase your hospitality management skills, problem-solving abilities, and multilingual communication talents in a fast-paced environment. If you thrive on delivering top-tier customer service and enjoy working independently while maintaining high standards, this is the perfect position for you! Responsibilities Welcome and assist guests during the night shift, ensuring their needs are met with professionalism and warmth Conduct nightly audits of all financial transactions using property management systems (PMS) such as OPERA or similar hotel reservation systems Prepare detailed reports on daily revenue, occupancy, and other operational metrics to ensure accuracy and compliance Handle guest inquiries, resolve issues promptly, and provide exceptional guest relations through effective phone communication and front desk support Monitor hotel security via CCTV surveillance, perform safety checks, and respond swiftly to any emergency procedures or incidents Maintain accurate records of all night audit activities, including shift reports, incident logs, and guest requests Collaborate with housekeeping, maintenance, and security teams to ensure seamless overnight operations Requirements Proven experience in hospitality management or hotel front desk operations with a strong understanding of hotel emergency procedures Proficiency in hospitality reservation systems such as OPERA or comparable property management software (PMS) Excellent customer service skills with a focus on problem-solving and client communication Multilingual or bilingual abilities are highly desirable to enhance guest interactions across diverse populations Strong knowledge of guest services, night audit procedures, and hotel management best practices Exceptional phone etiquette and communication skills for handling inquiries via phone or in person Previous resort experience or working within a hotel environment is preferred but not required Ability to work independently during overnight hours while maintaining high energy levels and attention to detail Join us as a Night Auditor and be part of a passionate team committed to delivering memorable guest experiences around the clock! Your expertise in hospitality management combined with your energetic approach will make a lasting impact on our guests' stay. We value your dedication to excellence in customer service and look forward to welcoming you aboard!

Pay:

$13.00 - $14.00 per hour

Work Location:

In person

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