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Now viewing: Front Desk Night Auditor for Hotel
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Clarion Pointe Hotel
Front Desk Night Auditor for Hotel
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Job Description
Job Overview We are looking for a friendly, energetic, and dependable Night Auditor to provide excellent guest service during the overnight shift while supporting front desk and hotel operations. The ideal candidate is welcoming, professional, detail-oriented, and comfortable working independently at night. A positive attitude, genuine smile, and willingness to help guests are essential. Responsibilities Welcome guests with a warm, friendly, and professional attitude throughout the night. Check guests in and out, make reservations, and assist with guest requests. Answer phones, respond to questions, and provide information about the hotel and local area. Handle guest concerns promptly and professionally while maintaining a positive attitude. Complete the nightly audit and accurately balance hotel transactions and reports. Process payments, review accounts, and maintain accurate front-desk records. Monitor the hotel during overnight hours and follow safety and security procedures. Prepare and set up the hotel breakfast area according to established standards. Keep the front desk, lobby, and breakfast areas clean, organized, and welcoming. Communicate important information and shift updates to the morning team. Assist with other front-desk and hotel duties as needed. Qualifications Previous hotel front desk or Night Auditor experience required . Excellent customer service and communication skills. Friendly, outgoing personality with a positive attitude and genuine smile . Energetic, dependable, and comfortable working independently during overnight hours. Strong attention to detail and ability to handle cash, payments, and financial reports accurately. Ability to stay organized and multitask in a busy hotel environment. Professional appearance and a guest-first mindset. Comfortable using computers, hotel software, email, and basic office equipment. Ability to work overnight shifts, weekends, and holidays as needed.