Find & Apply For Night Auditor Jobs in Glen Allen, Virginia

Job Overview Join our dynamic hospitality team as a Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role offers an exciting opportunity to ensure seamless guest experiences, maintain property security, and uphold the highest standards of hospitality management. As a Night Auditor, you will be responsible for balancing financial transactions, managing front desk operations, and providing exceptional guest relations—all while working in a lively, fast-paced environment that values proactive problem-solving and excellent communication skills. Duties Oversee nightly financial reconciliation by auditing daily transactions using property management systems (PMS) Handle guest check-ins and check-outs efficiently, ensuring smooth front desk operations during overnight hours Respond promptly to guest inquiries via phone or in person, providing personalized service and resolving issues with hospitality expertise Maintain hotel security by monitoring CCTV surveillance, conducting safety inspections, and following hotel emergency procedures Prepare detailed shift reports, incident logs, and audit summaries to ensure accurate record-keeping for management review Assist with reservations, modifications, and cancellations using hospitality reservation systems; support guest requests with professionalism and warmth Communicate effectively with team members across departments to coordinate guest services and resolve any operational concerns Skills Strong background in hospitality management with experience in hotel operations and front desk functions Proficiency in property management systems (PMS), especially OPERA or equivalent software Excellent customer service skills with a focus on problem-solving and guest satisfaction Multilingual or bilingual abilities are highly desirable to enhance guest relations across diverse clientele Knowledge of hotel emergency procedures and safety protocols to ensure guest and staff well-being Exceptional phone etiquette and communication skills for professional client interactions during night shifts Experience in resort environments or hotels with extensive guest services responsibilities is preferred This role is ideal for motivated individuals passionate about hospitality who thrive in energetic settings. We are committed to providing a paid position that offers valuable experience in hotel management while fostering your growth in the hospitality industry. Join us to deliver memorable guest experiences while advancing your career in a vibrant, supportive environment!

Pay:

$15.00 - $17.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance

Work Location:

In person