RESPONSIBILITIES
- Report to work on time with proper uniform, including name tag. Personal appearance must comply with the standard of the hotel
- Be informed about daily operations
- Must be able to lift 50lbs or more on occasion
- Must be able to bend, stoop, carry and climb on daily basis.
- Check with your immediate supervisor for additional information
- Have knowledge about sales strategy, packages, promotions, discounts, groups and know how to handle these and how they relate to other departments
- Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotel, etc.
- Develop knowledge about frequent guests and their special requests and needs
- Be familiar with cultural differences in order to meet all different customer needs
- Be able to work according to budget; keep constant eye on staffing level and control costs
- Be knowledgeable about etiquette and protocols
- Be familiar with all emergency plans and be able to act upon them
- Use your PMS password with discretion; always log off terminal when not working
- Have a good knowledge about the city and local attractions
- Report any unusual occurrences immediately to the Assistant General Manager
- Other duties as assigned
Job Types:
Full-time, Part-time Pay:
From $14.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply
Work Location:
In person