Find & Apply For Night Auditor Jobs in Morgantown, West Virginia

Overview Join our dynamic hospitality team as a Night Auditor, where your energetic and detail-oriented approach will ensure seamless overnight operations at our hotel. In this vital role, you will be the first point of contact for guests arriving late or departing early, providing exceptional guest services while maintaining the integrity of our property management systems. Your proactive attitude and hospitality expertise will help create a welcoming environment that encourages guest satisfaction and operational efficiency throughout the night. Duties Conduct nightly audits to reconcile daily financial transactions using property management systems (PMS) Hilton PEP. Manage front desk operations during overnight hours, including guest check-ins, check-outs, and reservations adjustments. Handle multi-line phone systems and respond promptly to guest inquiries with professionalism and warmth, demonstrating excellent phone etiquette. Monitor security cameras and perform property inspections to ensure safety and security protocols are upheld, including hotel emergency procedures. Provide outstanding guest services by addressing guest needs, resolving issues promptly, and enhancing overall guest relations. Prepare detailed shift reports, incident logs, and audit documentation to ensure accurate record-keeping for management review. Assist with administrative tasks such as billing, invoicing, and updating reservation records in hospitality reservation systems. Requirements Ability to work overnight shifts in a fast-paced environment while maintaining high energy levels and attention to detail. Join us in delivering memorable guest experiences around the clock! We're dedicated to fostering a vibrant work environment where your hospitality talents can shine while supporting your professional growth in the hotel industry.

Pay:

From $14.00 per hour Expected hours: 16.0 per week

Benefits:

Flexible schedule Paid time off

Work Location:

In person