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ERP Functional Team Lead - HR /

Payroll Department:

ERP Systems Reports To:

Director, ERP Systems

EEO/FLSA

Status:

Exempt Position Summary The ERP Functional Team Lead - HR/Payroll leads a team of functional specialists supporting JD Edwards and related ERP technologies across Human Resources and Payroll domains. This role combines hands-on functional expertise with leadership responsibility to ensure stable operations, effective delivery, and continuous improvement of business processes. Leadership & Management Responsibilities

• Lead and develop a team of functional specialists supporting HR and Payroll systems.
• Establish clear roles, responsibilities, and performance expectations aligned to organizational goals.
• Provide coaching, feedback, and performance management to team members.
• Oversee prioritization and assignment of support, enhancements, and project work.
• Balance production support and project delivery to maintain service levels and commitments.
• Act as escalation point for complex issues and coordinate cross-functional resolution.
• Lead root cause analysis and ensure sustainable issue resolution.
• Ensure adherence to governance, change control, and compliance requirements.
• Support audit activities and enforce segregation of duties and control standards.
• Build relationships with business stakeholders and manage vendor performance.
• Provide oversight of functional deliverables and maintain accountability for outcomes. Functional Operations & Support
• Oversee day-to-day support for HR and Payroll systems including JD Edwards.
• Ensure timely triage and resolution of issues, defects, and enhancements.
• Serve as functional authority on system capabilities and business alignment. Projects & Enhancements
• Lead ERP initiatives across requirements, design, testing, and deployment.
• Translate business needs into functional specifications and guide solutions.
• Ensure proper testing, deployment, and production readiness. Business Partnership
• Act as a liaison between HR/Payroll teams and IT.
• Provide recommendations for system improvements and process optimization. Continuous Improvement
• Identify opportunities to improve efficiency, data integrity, and system utilization.
• Support ERP modernization and integration initiatives. Documentation & Training
• Maintain documentation of processes and system changes.
• Support training for end users on system updates. Education & Experience
• Bachelor's degree or equivalent experience.
• 8+ years ERP experience with HR/Payroll focus.
• Experience with JD Edwards EnterpriseOne.
• Experience leading teams or acting as a senior functional lead. Required Qualifications
• Strong functional knowledge of HR and Payroll processes.
• ERP configuration, support, and implementation experience.
• Strong problem-solving and communication skills.
• Ability to manage multiple priorities. Preferred Qualifications
• Experience with ERP integrations.
• Knowledge of audit and compliance frameworks.
• Experience with reporting or automation tools.