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Operations Reconcilement Representative I TowneBank - 3.9 Suffolk, VA Job Details $42,500 - $52,000 a year 23 hours ago Qualifications Email customer support Microsoft Outlook Spreadsheets In-person customer service High school diploma or GED Internal employee customer service Decision making Accounting and finance experience Client interaction via phone calls

Full Job Description Primary Purpose:

TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members. We are seeking a Operations Reconcilement Representative I that will be responsible for performing daily and monthly Operations related general ledger reconcilements and researching and clearing outages in a timely manner while providing exquisite customer service to both internal and external members. The good-faith compensation range for this role is expected to be $42,500 - $52,000, based on the role, market, internal equity, and candidate qualifications.

Essential Responsibilities:

Compiling all daily reports from various internal sources Using program tools along with research to reconcile all loan general ledger accounts daily. Perform research and follow-up to ensure outstanding entries are cleared in a timely manner. Perform training and provide guidance to all bank employees to assist with proper entry of transactions. Note any concerns, errors, or unusual activity to management. Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA) Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

Minimum Required Skills & Competencies:

A High School graduate degree or equivalent Previous experience in a financial or accounting environment Exquisite member service skills in person, on the telephone, and through email. Must be able to work independently, use logic and judgement to make appropriate decisions, and work well under pressure to meet deadlines. Proficiency in

Excel, Outlook and Microsoft Office Products Desired Skills & Competencies:

Education with an emphasis in Business, Finance, or Accounting Previous work experience in banking or account reconcilement. Working knowledge of FIS Insight Core System helpful. Experience in various banking lines of business (Loans, Deposits, ACH, etc)

Physical Requirements:

Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 20 pounds of force occasionally, use your arms and legs, and sit most of the time. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. Not substantially exposed to adverse environmental conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.