Patient Financial Counselor (Full-time) Florida Medical Clinic Orlando Health
- Multi Specialty Campus Dade City, FL 33525 $25.76
- $31.02 an hour
- Part-time, Full-time Apply with Indeed Job Summary As a full-time Patient Financial Counselor, you'll help patients understand healthcare coverage and navigate financial and administrative steps related to care.
You'll support intake, explain Medicaid eligibility and regulations, review health insurance information, and coordinate with care teams on next steps. Your work calls for clear communication, careful recordkeeping, and respect for each patient's circumstances. Responsibilities Conduct patient intake and gather accurate insurance, demographic, and financial information through data entry. Explain Medicaid and health insurance processes, help patients understand documentation needs, and connect them with appropriate resources. Coordinate with clinical and administrative teams on case management and discharge planning, including for patients receiving behavioral health, pediatric, or acute care. Maintain medical records and electronic health records (EHR) using EMR/EHR systems; protect patient confidentiality and follow Health Insurance Portability and Accountability Act (HIPAA) requirements.
Your impact:
Clear guidance and timely coordination help patients, including those from underserved communities, navigate coverage and care transitions with greater confidence.
Skills Essential:
Strong patient service, customer service, client communication, data entry, and healthcare support skills; ability to maintain confidentiality and handle medical records accurately.
Essential:
Familiarity with health insurance, Medicaid, Medicaid regulations, medical terminology, and electronic health records (EHR) management.
Preferred:
Hospital or acute care experience; medical coding, ICD coding, International Classification of Diseases (ICD
- 9 and ICD-10, and Current Procedural Terminology (CPT) coding knowledge.
Preferred:
Experience in social work, behavioral health, pediatrics, intake, or case management, including work with individuals with mental health conditions, co-occurring disorders, or underserved communities. Bilingual ability is an asset.
Pay:
$25.76
02 per hour Expected hours: 42.0 per week
Benefits:
403(b) Dental insurance Health insurance Paid sick time Paid time off
Work Location:
In person