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Risk Analyst
Chesapeake, VA

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City of Chesapeake

Office Specialist - Community Risk Reduction (CRR)

Job Description

Office Specialist
  • Community Risk Reduction (CRR) City of Chesapeake
  • 3.6 Chesapeake, VA Job Details Full-time $36,652
  • $49,889 a year 7 hours ago Qualifications Administrative experience High school diploma or GED Clerical experience Full Job Description Position Information Working Title of Vacant Position Office Specialist
  • Community Risk Reduction (CRR) Job Type Full Time Posting Type Public Number of Vacancies 1 Department FIRE Division
FIRE PREVENTION
Requisition Number 2026417 Number of hours worked per week 40 Work Schedule 8am to 5pm; Monday through Friday. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Work Site Location Chesapeake, VA Position Driving Requirement N
  • Never Pay Grade GE03 Pay Basis Semi-Monthly Advertised Salary $36,652
  • $49,889 Starting salary based on qualifications and experience.
Job Description The Chesapeake Fire Department is seeking an enthusiastic, detail-oriented, and customer service-focused Office Specialist to provide clerical and administrative support to our Community Risk Reduction Division (CRR). This position performs a variety of complex office tasks under general supervision, with responsibility for deciding how and when to complete assigned duties. The role requires professionalism, accuracy, and excellent communication skills while supporting staff, citizens, and business owners.
Key Responsibilities:
Serve as the first point of contact at
Fire Headquarters:
answer phones, greet visitors, and control building access. Interact with other departments, citizens, and business owners by phone and in person: provide information, direct to appropriate staff, take and relay messages, and process citizens' questions. Receive plans and process payments (checks, cash, credit cards) for Plan Review Fees. Assist during the Fire Department hiring process by checking in candidates. Prepare and distribute correspondence related to unpaid permits. Schedule fire station tours and demos for schools, daycares, and community groups. Establish and maintain files, records, accounts, and inventories; monitor and order office supplies. Arrange meetings, draft and respond to routine correspondence, and perform data entry, filing, faxing, and copying. Process FOIA requests and handle incoming payments for fees. Receive and distribute packages to appropriate staff or departments. Review and manage Contractor Reports, assigning them to the appropriate Deputy Fire Marshal. Perform other duties as assigned to support the Chesapeake Fire Department/Community Risk Reduction Division. The City of Chesapeake offers an exceptional range of benefits.
Required Qualifications Vocational/Educational Requirement:
Requires a high school diploma or GED/HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.
Experience:
In addition to satisfying the vocational/education standards, this class requires a minimum of one year of full-time equivalent experience in administrative support.
Special Requirements:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Strong communication and organizational skills. Ability to handle multiple tasks in a fast-paced environment. Experience with data entry, office software, and customer service preferred. Posting Detail Information Job Open Date 08/26/2026 Job Close Date 08/30/2026 Open Continuous Special Instructions to Applicants ADA Checklist Overall Physical Strength Demands Overall Physical Strength Demands L=Light
  • Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Physical Demands C = Continuously
  • 2/3 or more of the time. F = Frequently
  • From 1/3 to 2/3 of the time. O = Occasionally
  • Up to 1/3 of the time. R = Rarely
  • Less than 1 hour per week. N = Never
  • Never occurs. Standing Frequently
  • From 1/3 to 2/3 of the time. Sitting Continuously
  • 2/3 or more of the time. Walking Frequently
  • From 1/3 to 2/3 of the time. Lifting Frequently
  • From 1/3 to 2/3 of the time. Lifting Amount Exerting up to 20 lbs Carrying Occasionally
  • Up to 1/3 of the time. Carrying Weight Exerting up to 20 to 50 lbs Pushing/Pulling Rarely
  • Less than 1 hour per week. Pushing/Pulling Weight Exerting up to 10 lbs Reaching Frequently
  • From 1/3 to 2/3 of the time. Handling Frequently
  • From 1/3 to 2/3 of the time. Fine Dexterity Frequently
  • From 1/3 to 2/3 of the time. Kneeling Occasionally
  • Up to 1/3 of the time. Crouching Occasionally
  • Up to 1/3 of the time. Crawling Never
  • Never occurs. Bending Occasionally
  • Up to 1/3 of the time. Twisting Rarely
  • Less than 1 hour per week. Climbing Rarely
  • Less than 1 hour per week. Balancing Rarely
  • Less than 1 hour per week. Vision Continuously
  • 2/3 or more of the time. Hearing Continuously
  • 2/3 or more of the time. Talking Continuously
  • 2/3 or more of the time. Foot Controls Rarely
  • Less than 1 hour per week.
Machines, Tools, Equipment and Work Aids Used General office equipment, computer, printer, fax, scanner, telephones, radios, etc. Protective Equipment Required None Health and Safety D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards N = Never Fire Hazards N = Never Explosives N = Never Communicable Diseases N = Never Physical Danger or Abuse N = Never Other N = Never If Other, Description Environmental Factors D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Dirt and Dust S = Seasonally Extreme Temperatures S = Seasonally Noise and Vibration N = Never Fumes and Odors N = Never Wetness/Humidity S = Seasonally Darkness or Poor Lighting N = Never Primary Work Location Office Environment Non-Physical Demands C = Continuously
  • 2/3 or more of the time. F = Frequently
  • From 1/3 to 2/3 of the time. O = Occasionally
  • Up to 1/3 of the time. R = Rarely
  • Less than 1 hour per week. N = Never
  • Never occurs. Time Pressures Frequently
  • From 1/3 to 2/3 of the time. Emergency Situations Frequently
  • From 1/3 to 2/3 of the time. Frequent Change of Tasks Frequently
  • From 1/3 to 2/3 of the time. Irregular Work Schedule/Overtime Occasionally
  • Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Frequently
  • From 1/3 to 2/3 of the time. Working Closely with Others as Part of a Team Occasionally
  • Up to 1/3 of the time. Tedious or Exacting Work Continuously
  • 2/3 or more of the time. Noisy/Distracting Environment Occasionally
  • Up to 1/3 of the time.
Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) None Professional References Professional References Please provide contact information for professional references. Minimum Requests 0 Maximum Requests 4

Benefits

  • Dental Insurance