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SPECIALIST CLERK I

Recruitment #26-1128-01 Date Opened 9/24/2026 12:00:00 AM

Filing Deadline 10/8/2026 5:00:00 PM

Salary $32.10 - $36.40/hour; $62,595.00 - $70,980.00/year

Employment Type Permanent Full-Time Employment HR Analyst Tracy Gonzalez

Department County Wide Recruitment

Type of Recruitment New, open, assembled

INTRODUCTION THIS IS A NEW ASSEMBLED EXAMINATION.

The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Supplemental Questionnaire:

A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrinya, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional bi-weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. Applications and Supplemental Questionnaires will only be accepted on-line.

DESCRIPTION THE POSITION

Under general supervision, to do difficult clerical work, requiring the exercise of considerable initiative and judgment, within the framework of County or department policies and procedures; and to do related work as required. For more information about the job classification, visit: Specialist Clerk I (#1128).

THE VACANCIES

We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There are immediate vacancies in the Alameda County Health, Assessor's Office, Community Development Agency, General Services Agency, Probation Department, Public Defender's Office, Public Works Agency, and Social Services Agency.

THE IDEAL CANDIDATE

In addition to meeting the minimum qualifications below, ideal candidates will possess strong office support skills and experience, relevant computer applications knowledge and experience, as well as demonstrated success in the following areas: Actively participated as a valued member of a work team.

Maintained effectiveness when experiencing major changes in priorities, procedures and/or responsibilities.

Assimilated and applied newly learned information on the job.

Provided exceptional service to internal and external customers.

Maintained quality performance while under pressure or opposition.

Ensured the quality and accuracy of your work products.

Utilized effective approaches for choosing a course of action.

Establishes and maintains effective working relationships with those contacted in the course of work. Excellent oral and written communication.

MINIMUM QUALIFICATIONS

Either I

The equivalent of one year of experience in the class of Clerk II or in an equivalent or higher level clerical class in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of two years of full-time clerical experience.

License:

Some positions may require a valid California Driver's license.

NOTE:

The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

Modern office practices and procedures, including business correspondence, filing, and standard office equipment operations.

Specialized program knowledge of work requiring the application of a variety of rules, procedures, codes, calculations, and systems is required in some positions.

Techniques and practices for dealing with individuals from various socio-economic and ethnic groups, in person, via telephone, and through correspondence (may include contacts with irate and hostile individuals).

Ability to: Analyze and problem solve.

Communicate orally and in writing.

Make decisions and take initiative.

Demonstrate interpersonal sensitivity.

Adapt to challenging situations.

Plan, organize and coordinate work.

Work independently.

SELECTIVE CERTIFICATION CRITERIA

For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy. Typing must occupy more than 10 percent of working time. Typing may be on a typewriter, or a personal computer.

For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy, and to take shorthand at a speed of not less than 80 words per minute and transcribe it accurately. Taking and transcribing shorthand must occupy more than 10 percent of working time.

For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy, and to transcribe dictation from dictating equipment. Transcription must occupy more than 10 percent of working time. (Candidates indicating a willingness to use dictating equipment will be certified to those positions where using the equipment is required, without having to take a performance test.)

ALTERNATE RANGE CRITERIA

For positions requiring incumbents to take and transcribe dictation via shorthand or dictating machine recording; these duties must occupy more than 10 percent of working time.

EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS

A review of applicants' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

A written component that will be weighted as qualifying only (pass/fail). A computer skills assessment with the following components (pass/fail): A. Typing Test B. Microsoft Word C. Microsoft Excel Only candidates who pass the written examination and computer skills assessment will be invited to the oral interview process. 4. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.