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Tax Examiner / Collector
Hudson, WI

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St. Croix County, WI

Second Deputy - Treasurer

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Job Description

This position assists the County Treasurer in performing the statutory duties of the office, under general supervision from the County Treasurer; and to provide responsive, courteous and efficient service to County residents and the general public.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned. Serves as primary contact by answering telephone and greeting customers; provides information or directs to appropriate personnel. Receipts daily deposits from county departments into ERP and prepares daily deposit and report. Receives, researches, receipts and balances property tax payments. Drafts necessary correspondence to taxpayers. Establishes and maintains process for accessible use of records relating to tax payment issues. Generates and balances daily and monthly reports. Prepares and mails tax reminder notices. Manages returned mail and researches good addresses for property owners. Maintains lottery credit database; determines eligibility and enters lottery credit applications, answers various inquiries from property owners and municipalities, prepares reports and letters for municipalities, performs annual audit of database and makes adjustments in compliance with statutes, and retains records for State audits. Manages unclaimed checks; collaborates with the Finance Department, prepares and mails letters to payees, requests replacement checks, maintains accurate logs. Accepts and imports special charges for property tax calculations. Performs procurement tasks for office, ordering all supplies. Files reports, receipts and general tax information. Performs duties of First Deputy in absence. Performs tax searches and provides tax information. Assists in daily balancing of cash drawer. Processes NSF checks and bills and corresponds with checkwriters. Trains seasonal workers in tax collection procedures and assigns other duties. Scans documents into Laserfiche. Assists in Records Retention management. Records tax redemption certificates. Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
This section details the essential competencies required to perform the job effectively, including a mix of technical knowledge, practical skills, and personal attributes. Knowledge of bookkeeping procedures and ability to handle money. Knowledge of standard accounting principles and practices. Knowledge of and ability to interpret federal, state, and county laws, rules, and ordinances pertaining to the responsibilities of office of the County Treasurer. Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision. Ability to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Ability to maintain accurate and legible notes. Knowledge of County policies, procedures and practices. Ability to establish and maintain effective working relationships with others. Ability to analyze and prepare organizational and functional reports from research data. Ability to type and key entry accurately at a reasonable rate of speed. Technical proficiency in the use of relevant software applications, databases, or other technology tools used in the position (e.g. Microsoft Office, Outlook, SharePoint, etc.). General knowledge of current office practices and procedures and knowledge of the operation of standard office equipment. Ability to work the allocated hours of the position.
LANGUAGE SKILLS
This section outlines the communication abilities necessary for effective performance. These skills reflect the need to interact with the public, colleagues, and other stakeholders in a clear, professional, and effective manner. Ability to communicate effectively in English, both verbally and in writing, with a wide range of individuals, including the public, colleagues, and supervisors. Ability to read, interpret, and apply information form complex documents such as laws, regulations, policies, procedures, and reports. Ability to prepare clear, concise, and accurate written communications, including reports, correspondence, and documentation, tailored to the audience's needs. Ability to engage with the public, handle inquires, resolve conflicts, and build positive relationships with a diverse population.
MATHEMATICAL SKILLS
Ability to perform mathematical calculations. Ability to comprehend complex financial and tax records. Ability to accept, count, and reconcile monies, both cash and checks.
REASONING ABILITY
This section outlines the cognitive skills required to perform the job effectively. This includes the ability to apply logic, make decisions, solve problems, and understand complex information. Ability to understand and effectively carry out verbal and written instructions. Ability to develop, interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations. Ability to think quickly, maintain self-control, and adapt to stressful situations. Ability to maintain discretion regarding business-related files, reports and conversations, within the provision of open records law and other applicable State and Federal Statutes and Regulations. Organizational and time management skills needed to meet deadlines. Must have ability to work accurately with attention to detail. Ability to maintain confidentiality. Ability to prepare and maintain accurate and concise records and reports. Ability to analyze facts, define problems, and exercise sound judgment in arriving at conclusions.
PHYSICAL AND WORK ENVIRONMENT
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor.
PHYSICAL REQUIREMENTS
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, frequently requires standing, using hands to handle, feel, and perform fine motor skills and repetitive motions, and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms. Sufficient vision to perform tasks such as reading documents, operating vehicles, or working with detailed data. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Ability to hear and understand speech at normal levels for tasks such as communicating to the public, colleagues, or over the phone. Work requires preparing and analyzing written or computer data and observing general surroundings and activities. Work has no exposure to environmental conditions. Work is generally in a moderately noisy location (e.g. business office, light traffic).
WORK ENVIRONMENT
Work is primarily in an office setting.
MINIMUM QUALIFICATIONS
EDUCATION
AND EXPERIENCE REQUIREMENTS
High School Diploma/equivalent. One-year diploma or post-secondary education preferred. Minimum of two (2) years of bookkeeping, banking, or accounting related experience with customer service. Appointment will be conditional upon successful completion of a criminal background check. Must be bondable. Starting pay is determined within the expected hiring range based on qualifications, directly related experience, and internal equity. Employees may advance through the full salary range in accordance with County policy.
Expected Hiring Range :
$24.10 - $27.27/hour
Full Salary Range :
$24.10 - $33.57/hour
FTE :
1.0
Department :
County Treasurer St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We take affirmative action to ensure equal opportunity for all applicants without regard to an individual's race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.

Benefits

  • Dental Insurance