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Tax Examiner / Collector
Wheeling, WV
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Job Summary The Personal Property Clerk serves as a primary point of contact for Ohio County taxpayers, providing professional customer service while maintaining the integrity of county tax records. This role requires a high level of accuracy in data entry, the ability to navigate specialized tax software, and a commitment to helping the public understand their property assessments and tax obligations.
Key Responsibilities Data Management:
Create and maintain accurate accounts within the Tax Assessment Software; input property returns and generate supplemental tax bills with a high degree of precision.
Public Assistance:
Serve taxpayers at the office counter and over the phone, addressing inquiries regarding tax bills, property values, and filing procedures.
Professional Correspondence:
Communicate effectively with a diverse population; including individual taxpayers, attorneys, and corporate representatives.
Administrative Support:
Perform essential office functions including high-volume scanning, filing, faxing, and digital record-keeping.
Procedural Compliance:
Follow specific legal procedures and detailed instructions under close supervision to ensure all tax assessments meet county and state standards.
Required Qualifications Technical Proficiency:
Strong computer skills with the ability to operate multiple software systems simultaneously; fast and accurate alphanumeric data entry is essential.
Communication Excellence:
Exceptional interpersonal skills and the ability to remain professional and helpful in a fast-paced, public-facing environment.
Organization:
Proven ability to manage multiple projects at once and adapt quickly to changing daily demands.
Teamwork & Integrity:
A collaborative mindset and the absolute ability to maintain the confidentiality of sensitive taxpayer information.
Education/Experience:
Familiarity with general office procedures and a high school diploma or equivalent (previous experience in government or tax services is a plus). Work Environment This position operates in a professional office setting and requires the ability to work effectively as part of a team while following strict guidelines. Candidates must be comfortable with both repetitive data tasks and direct public interaction.
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Experience:
Clerical/Office:
1 year (Preferred) Shift availability: Day Shift (Required) Ability to