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Finance
Teller
Cold Spring, KY

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HERITAGE BANK INC

Head Teller

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Job Description

Supervises tellers. Performs normal teller duties on a daily basis. Provides on-the-job training for tellers on an as-needed basis. Monitors tellers to ensure compliance with financial institution procedures and policies. Issues written and oral instructions on teller operations as necessary. Assists tellers in locating cash discrepancies, manages unusual window transactions, and answers difficult customer questions. Rents safe deposit boxes and opens new accounts. Receives loan payments, inspects negotiable instruments and cash offered for payment, and enters payments received into financial institution computer records. Performs a variety of customer service transactions, such as account holds, stop-payment orders, direct deposits and check confirmation. Ensures all teller stations are adequately stocked and ready for subsequent shifts at changeover or closing. Conduct day-to-day operations in accordance with the laws, regulations, policies, procedures, and expectations of the Bank. Compliance will be recognized as part of the period performance review; noncompliance may result in disciplinary action, up to and including termination of employment. Must have excellent written and verbal (face to face and phone) communication skills including professional grammar and demeanor Must be available to work the required schedule of the banking office to include Saturdays Previous teller experience is preferred Strong organizational skills with attention to detail Ability to multi-task Experience using computers Health, Vision, & Dental Insurance 401 (K) Retirement Plan with Company Match Company paid Life Insurance for full-time employees. Paid Bank Holidays Sick & Personal Time Accrued Vacation time begin day one. Continual Training & Growth Opportunities Employee Celebration and Recognition Tuition Reimbursement Program

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Other Retirement and Savings