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LN.bank/careers. Job Overview This position is Monday - Friday 9AM - 3PM, with occasional Saturdays. As a frontline employee, Teller will provide exceptional customer service while processing transactions. Each day, Teller will serve customers in a friendly and professional manner that aligns with our brand promise, vision, and mission statement. Teller will accurately process customer transactions and maintain a quality record related to balancing and errors. Teller will contribute to a positive and productive work environment. Teller will have a full understanding of LNB's product and service offerings and take advantage of cross-selling opportunities based on customer behavior. Responsibilities

Deliver an uncommon customer experience with every interaction
Fully understand and adhere to Teller Policy
Maintain healthy record related to balancing and accuracy
Accurately process customer transactions including but not limited to: o Cash checks o Withdraw cash o Deposit cash and/or checks o Process loan payments o Process change orders o Conduct account transfers o Check customer balances o Issue official checks and gift cards
Understand criteria for negotiating checks
Identify counterfeit currency and fraudulent checks
Field and address phone calls
Understand how to conduct account and transaction research
Properly identify customers and non-customers
Balance cash drawer daily
Investigate and resolve outages
Maintain a secure cash drawer and meet cash handling standards
Keep drawer balance within established policy limits
Accurately prepare and process tickets
Capture all work using branch capture
Under dual control, process Night Drop transactions as assigned
Field and distribute mail and deliveries when applicable
Assist customers in accessing safe deposit boxes
Maintain a working knowledge of all bank products and services
Understand and adhere to disclosure requirements, regulations, and consumer privacy policies
Maintain compliance under requirements of BSA Program, AML, OFAC, and CIP related policies
Understand CTR Requirements and complete CTR information when applicable
Accurately provide deposit rates to inquiring customers
Recognize and report any BSA red flags using our internal SAR form
Understand the basics of ordering checks and troubleshooting online banking
Contribute to a positive and productive work environment
Understand and adhere to opening and closing procedures
Maintain understanding of robbery procedures
Meet Vault Teller expectations related to strapped money and buying/selling from the vault

KNOWLEDGE, SKILLS, AND ABILITIES

High School Diploma or GED required
Must have at least one year of prior customer service experience
Cash handling experience is a plus
Must be able to travel to different LNB locations as needed
Must have a valid and unencumbered Driver's License
Must have reliable transportation to report to work during scheduled hours
The ability to: o Prioritize and make decisions regarding customer transactions o Weigh customer satisfaction o Protect the Bank from loss or fraud o Listen and not interrupt customers o Work in a fast-paced environment and under pressure
Knowledge and understanding of various federal regulations and Retail's role and responsibility relating to each act. o Bank Secrecy Act o Community Reinvestment Act o Americans with Disabilities Act o Right to Financial Privacy Act o Gramm-Leach Bliley Act o Reg E o Reg CC
Skills required: o Organization o Mathematical o Verbal and written communication o Attention to detail o Friendly and professional customer service

SUPERVISOR RESPONSIBILITIES

None

SUPERVISION RECEIVED

Works under the general supervision of VP, Retail Banking and/or Team Lead.

WORKING CONDITIONS

This position operates in a professional office environment.
This is a part-time/full-time position; working hours are 9 AM - 3 PM daily. Schedule may change based on staffing needs.
This position is placed in a rotation to work Saturday shifts 9 AM - 12 PM. Saturday shift assignments are approximately one shift every 4-6 weeks.
Travel may be required.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to satisfactorily perform these essential functions without causing undue hardship for the employer. While performing the duties of this job, the employee is required to remain in a stationary position for long periods of time and must frequently move about the office. The employee must constantly operate a computer and other office equipment such as phones, keyboards, printers, and copiers. The employee is regularly required to communicate with others via phone, email, etc. Occasionally, the employee is required to move up to 10 pounds and may, at times, be required to move up to 20 pounds.

Expected hours:

30.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

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Find & Apply For Teller Jobs in Ruston, Louisiana

Bank Teller