We are looking for a customer-focused Bank Teller to support branch operations and provide excellent service to members. This Long-term Contract position is ideal for someone who enjoys handling financial transactions, answering account-related questions, and guiding customers toward the banking solutions that fit their needs. The role combines day-to-day teller responsibilities with account support, product awareness, and a strong commitment to accuracy, compliance, and service quality.
Responsibilities:
- Manage a wide range of daily member transactions, including deposits, withdrawals, transfers, and loan payment activity, while maintaining a high level of accuracy.
- Support customers with opening and maintaining consumer banking products such as deposit accounts, individual retirement accounts, and related services.
- Provide assistance with consumer lending requests by helping members through application steps and responding to general account and service questions.
- Recognize customer needs during branch interactions and suggest appropriate financial products or service options based on those needs.
- Generate referrals for digital banking tools, mortgage services, lending programs, and business banking offerings when relevant opportunities arise.
- Follow established credit union policies, regulatory expectations, and branch procedures to ensure compliant and secure operations.
- Reconcile cash drawers and help maintain smooth day-to-day branch workflow, balancing operational accuracy with efficient service.
- Contribute to branch performance by delivering attentive member support and helping the team meet service and sales objectives.